Campus Operations and Student Affairs Associate

1 week ago

Singapore AIDHA LTD. Full time

Reporting to the COSA Manager, the COSA Associate is part of the team ensuring the smooth operation of all our campuses. The COSA Associate assists in outreach activities and communications with Aidha’s prospective students, current students and its alumni. The COSA Associate is one of Aidha’s representatives on campus, interacting with many different stakeholders, from students to volunteers, sponsors and members of the public. The position is full time (40 hours per week) but does not follow a standard working week.

RESPONSIBILITIES

Student Affairs
- Contacting prospective and current students via WhatsApp to promote Aidha’s courses
- Support outreach events and activities: assist with logistics; send reminders to participants; send survey links, enter data in the CRM and the student administration system
- Provide support in managing certificates for students who have met course requirements

Campus Operations
- Be part of the team planning and managing operations of Aidha’s various campus operations, to ensure the best student experience
- Regularly update the files and calendars on the schedule of classes and other critical campus information
- Perform tasks in preparation for classes such as preparing name tags, kits, room signages, attendance sheets and othersProvide support in monitoring and managing communication platforms of COSA as needed
- Perform tasks related to campus operations when on duty at campus - Interact with students and volunteers as well as the different campus visitors (employers, donors, media, etc) to promote Aidha and the interests of our students
- Provide support for the IT tasks and projects in relation to enhancements of campus operations

Other Responsibilities
- Act as an advocate for the student experience in Aidha team discussions and projects
- Contribute to team projects that will enable Aidha to scale its operations efficiently, effectively and provide more meaningful service to its stakeholders
- Undertake any other duties assigned by the COSA Manager and/or CEO

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