Concierge

6 days ago


Singapore ODF PTE. LTD. Full time

Concierge

**Job Description**:
As part of strategic expansion, we are looking for a customer service-oriented Concierge to be part of the core team. You will be responsible for assisting shoppers and VIP guests on their enquiries, providing accurate information on the outlet and its travel retail products, ensuring they have a wonderful shopping experience.

Job Responsibilities:

- Provide bespoke shopping experience tailored to the shoppers’ needs
- Handle enquiries regarding to the outlet, including directions, products and other services
- Provide shopping recommendations, brands and products information
- Inform shoppers on promotions, events and gift redemptions
- Develops and maintains service relationships with the shoppers
- Performs other related duties as assigned.

**Requirements**:

- Proven experience of 3 or more years in a travel retail or luxury retail environment
- Customer service oriented and meticulous
- Proficient in English and Chinese to liaise with mandarin speaking customers & business communication needs
- Good communication and interpersonal skills



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