
Relationship Manager
18 hours ago
**About the Company**
As Singapore’s first one-stop property solution, Ohmyhome utilizes a game-changing ‘best of both worlds’ hybrid service model of DIY platform and agent service to simplify housing transactions for buying, selling and renting. Our all-in-one platform leverages advanced technology capabilities and our team’s dedication to ensure a seamless customer experience. With a focus on revolutionizing the property industry, Ohmyhome has developed the perfect pairing of data and technology to serve and satisfy clients, successfully becoming the most efficient sales team in Singapore. Ohmyhome has presence in Singapore, Malaysia and Philippines, establishing itself as the first cross-border one-stop property solution in the region.
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Job Description: *
- Key stakeholder as part of the lead generation process to create sales opportunities for Ohmyhome. Actively drive engagement with customers to secure a sales appointment for our sales agent.
- Share with home buyers/sellers the value proposition of our products and services. Proactively drive cross selling and upselling of these products/services.
- Be the voice of the customer to channel feedback to respective internal stakeholders.
- Fully responsible for administrative tasks such as: Setting appointments for the agent sales team
- Setting up and managing multiple threads of Whatsapp communication
- Data entry into CRM system
- Be an active team member to drive process improvements across the organization.
- Provide support to the Manager on the day to day operations.
**Requirements**:
- Positive work ethics
- Works with mínimal supervision and manages own time effectively
- Takes ownership of work assignments and is committed to accomplish tasks on time and with quality.
- Honesty and integrity.
- Excellent communication skills (written and verbal)
- Fluent in English and Mandarin
- Comfortable working with technology and numerically inclined
- Well organized and maintains good control over assignments in regards to deadlines and quality
- Detailed oriented yet able to see the big picture
- Team player with a strong interest in working with internal stakeholders and customers. Be the voice of the customer within the organization.
- Customer service, pre-sales or tele-sales experience is preferred but not required.
- Must be prepared to work on weekends and public holidays.
**Qualifications**:
- Preferably a Diploma or above
**Salary**: $3,000.00 - $3,800.00 per month
**Experience**:
- Customer service: 1 year (required)
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