Service Manager

As the **Customer Service Manager**, you will be the face of our brand, responsible for ensuring that every customer interaction is positive, seamless, and exceeds expectations. You’ll lead our team of dedicated counter service staff at our 11 outlets islandwide, seek to optimise processes, and implement strategies that enhance the overall customer...

**1.Leadership and Collaboration** - Cross Functional Leadership - Lead a diverse team comprising business and technical experts to deploy effective IT solutions, delivering tangible business value while upholding high levels of customer and partner satisfaction. - Vendor and Partner Collaboration - Collaborate closely with external vendors, group partners,...

**Responsibilities**: - Assist the Outlet Manager in the operations of outlet - Drive revenue, maximise profits and minimize cost of the outlet - Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner - Ability in handling customers’ feedback and maintaining high service standards -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: This role requires overseeing multiple small to mid-size accounts. To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a small-scale team of below 20 and ensure SOP is in place. **Job Descriptions** - Manage the performance of services and ensure that Service Levels are...

**Brief Description**: This role requires overseeing multiple small to mid-size accounts. To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a small-scale team of below 20 and ensure SOP is in place. **Job Descriptions** - Manage the performance of services and ensure that Service Levels are...

Job description As Singapore’s first one-stop property solution, Ohmyhome utilizes a game-changing ‘best of both worlds’ hybrid service model of DIY platform and agent service to simplify housing transactions for buying, selling and renting. Our all-in-one platform leverages advanced technology capabilities and our team’s dedication to ensure a...