Assistant Service Delivery Manager

Responsibilities: - Service Desk, Deskside support and IT Services delivery management - Service Request Management / Client Service Management - Define the framework for best possible performance of IT Delivery - Stakeholder Management - including representing IT delivery Management to the customers. - Establish an IT delivery policy that defines the...

**Brief Description**: This role requires overseeing multiple small to mid-size accounts. To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a small-scale team of below 20 and ensure SOP is in place. **Job Descriptions** - Manage the performance of services and ensure that Service Levels are...

**About Us**: Terrabit Network Pte Ltd is a leading system integrator specializing in providing cutting-edge technology solutions and services. We are dedicated to delivering high-quality system integration and IT infrastructure solutions to our clients. We are currently seeking a skilled Service Delivery Manager to join our dynamic team. **Job Overview**:...

**1.Leadership and Collaboration** - Cross Functional Leadership - Lead a diverse team comprising business and technical experts to deploy effective IT solutions, delivering tangible business value while upholding high levels of customer and partner satisfaction. - Vendor and Partner Collaboration - Collaborate closely with external vendors, group partners,...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...

**Brief Description**: To provide service excellence to customers, ensuring tasks are done timely and organised manner. Able to manage a team of below 18 members and ensure SOP is in place. **Job Descriptions** - Report to Senior SDM, Services for day to day activities - Manage the performance of services and ensure that Service Levels are achieved -...