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Order Execution Specialist

2 weeks ago

Central Singapore Grundfos Holding AS Full time

Order Execution Specialist**Application deadline**:
**Workplace**:Hybrid Position**Job Location (Short)**:Singapore, Central Singapore, Singapore**Contract Type**:Full-Time**Employment Type**:Regular- Looking to work with energy reduction solutions in a global organization committed to sustainability and innovation?_
- Look no further and join the Singapore Supply Chain at Grundfos_

**What is the Job all about?**

This job will be responsible for performing order management requirements and addressing exceptions and errors in an accurate and timely basis from order entry up to on-time delivery and includes issuing of Order Confirmation, raising internal order amendment forms for order amendment, and disseminating information to respective departments for action.

You will be reporting to the APAC Industry Supply Chain Manager and will be assigned to work in Singapore.

We offer a hybrid working style, 4 days in the office and 1-day working from home.

**Your main responsibilities**
- Manage Finish Goods distribution deliveries to customers in APAC.
- Support Day-to-day contact with internal stakeholders for delivery arrangements.
- Coordination on customer requests for order amendments, stock allocation, and delivery.
- Handle customer return stocks (RMA Return Material Authorization)
- Delivery performance - confirmed date, customer-requested date, improvement, etc.
- Fast response time on lead time inquiry by use of the CIC (Customer Interaction Center) tool.
- Handling of customer complaints.
- Ad hoc projects

**Your background**:
We imagine that you have:

- Previous experience of Customer Service and working experiences for/with a 3PL would be key considerations
- You have an understanding of the end-to-end supply chain
- You speak and write English fluently
- Good communication and interpersonal skills
- Minimum Diploma in Logistics or Supply Chain Management
- Preferably 1-2 years of working experience in a similar capacity.
- Proficient in MS Office, particularly MS Excel
- Preferably 1-2 years of experience working with SAP.

**What’s in it for you?**

Whether it’s developing leadership skills or advancing your expertise even further, we’ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You’ll be welcomed from day one into an inclusive, trusting environment guided by six core values.
- Development opportunities in an international environment
- People
- and value-focused organizational culture
- Social, team, and sport events
- Training opportunities

**Do you want to learn more?**

If this job sounds appealing, please send your resume and cover letter by clicking “Apply”.

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

**We look forward to hearing from you**

**About Grundfos**
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

**An inclusive team**
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.