Rental Coordinator

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

**Mission**
The mission is to achieve operational excellence by implementing rental processes consistently and efficiently in daily tasks, contributing to agile, customer-centric rental solutions.
- Customer Experience Excellence
- Cross
- functional / Admin Responsibilities
- Vendor Management
- Logistic & Inventory Management
- Digital tools (360-degree views on service operations)

**What we expect from you**

Customer Experience excellence
- Attend to after-sales customer requests
- Create Rental Agreements/Reservations
- File customer deal details - uploaded into share point
- If necessary - hold resource to Reservations
- Review required customer needs and if necessary, Coordinate for Fleet transfers
- Create rental contracts, deliveries/collections
- Validate All Open Rental Contracts - Update Estimate return date
- Review and update job locations on open contracts
- Liaison and coordination with customers for Service team’s site entry, rental and fleet documentations, on-rents, and off-rents
- Customer billing

Cross Functional / Admin Responsibilities
- Creation and maintenance of rental records in the ERP system as well as physical copies to satisfy audit requirements
- Work with the team to prepare rental package for rents including ensuring completeness of fleet and rental documentations, and manpower planning and scheduling
- Assist in fleet scrapping activities as per company procedure
- Extend financial support at the local level:

- Supplier invoice processing including invoice dispute handling
- Assist in month-end reports for local expenses

Vendor Management
- Create purchase orders/maintain purchase order data base on share point
- Coordinate with Transporter
- Responsible for handling procurement for the team:

- Parts, and MRO sourcing, purchasing, end-to-end Purchase Order handling, delivery follow-up
- Vendor registration and maintenance, annual vendor evaluation
- Maintain, and establish relationship with key suppliers
- Process Transporter & Crane Invoice
- Received instructions from Sales for pickup
- Uploading shipping documents on share point

Logistic & Inventory Management
- Process order of spare parts in system and delivery
- Handle logistics arrangements - prepare shipping documents, liaise with transportation parties for incoming/ outgoing shipments, material handling bookings, interdepot incoming/ outgoing movements
- Provide Sales support on logistics advisory
- Provide Service support on Service personnel certifications, site entry requirements, work order creation and monitoring
- Yearly inventory check for spare parts

Digital tools (360-degree views on service operations)
- 100% usage of ERP in rental contract management throughout the rental process

**Requirement**
- Bachelor’s Degree in Business Administration, Accounting or equivalent
- Some experience in SAP or any ERP system would be valuable
- We welcome fresh graduates to gain initial practical experience in this role
- Well organised, adept time management, and good problem-solving skills
- You have a structured, independent way of working and a quick grasp
- Great interpersonal skills
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Embracing a multicultural environment

**Your personality requirements**
- A customer centric individual who understands customers’ needs and seeks to fulfill or exceed expectations
- A team player and natural diplomat who interacts and unites team members, customers, all stakeholders
- A methodic and structured achiever who can plan, organize, prioritize, assess, adapt, and deliver the promise
- A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency
- An innovative “there is always a better way" person with a positive, flexible, and responsive mindset who embraces and promotes the digital transformation (regardless of age)
- Open-minded with a global mindset, curious to understand and learn new perspectives
- A person who complies with our DNA => Commitment - Interaction - Innovation

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.