Executive / Senior Executive (3-year Contract), Smu
7 days ago
**COMPANY DESCRIPTION**
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
**RESPONSIBILITIES**
- Assist with sales and marketing functions.
- Build new leads and grow opportunities into long term business relationship.
- Participate in events, networking sessions and roadshows for brand awareness.
- Active support in social media outreach of SMU and SMU Academy activities.
- Ability to handle difficult customers and escalate them if necessary to senior management.
- Manage and minimise class cancellation, maintain a minimum sign up of 10 participants for each course.
- Able to identify marketing channels for programmes, strategic partnerships, and events.
- Understand competitors’ offerings for the same and new programmes and be able to analyse and define market demand.
- Support in creation of GeBIZ quotations.
**QUALIFICATIONS**
- Higher Nitec, Diploma or Degree with at least 3 to 5 years of relevant work experience.
- Excellent customer service skills.
- The ability to handle pressure and meet deadlines
- Positive mindset and team player.
- Good writing skills and meticulous with proofreading content.
- Excellent time management and organisation
- Able to work in fast-paced and self-directed environment.
- Good communication and presentation skills.
- Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
- Excellent telephone sales personality skills.
- Good understanding of marketing via various digital platforms.
- Possess good level of written, communication and interpersonal skills.
**OTHER INFORMATION**
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