
Customer Service
2 weeks ago
**Job description**
**Key Responsibilities**:
- Make outbound calls to individuals regarding bills and related inquiries.
- Provide assistance and information on billing processes, payment options, and insurance claims.
- Handle customer queries and concerns with professionalism and empathy.
- Ensure accurate documentation of conversations and transactions in our systems.
- Collaborate effectively with team members to resolve issues and improve customer experience.
**Requirements**:
- Proven experience in customer service or call center environments preferred.
- Excellent communication skills and a courteous phone manner.
- Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
- Strong attention to detail and organizational skills.
**Job Types**: Full-time, Permanent
Pay: $2,000.00 - $3,000.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Call center: 2 years (required)
Work Location: In person
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