
Platform Operations Specialist
2 weeks ago
**Hi, thanks for looking at this Workmate JD. Since we would be working together, I wanted to write a cover letter to you.**
My name is Ming Yew, Regional VP of Platform Operations and I am the hiring manager for this position.
I would like to give you an understanding of who Workmate is and what Platform Operations at Workmate is all about.
A little about me since you and I will work together:
- I have 7 years of experience in the consulting, technology and operations space.
- Decided to join Workmate to experience the true start-up environment - not disappointed so far
Being a Platform Operations Specialist at Workmate:
The Platform Operations Specialist is under the Platform Operations team, which is the team that ensures that there is a sufficient pool of qualified workers to fulfill demand on the platform. The Platform Operations Specialist supports all operational needs as required, ranging from supporting worker acquisition campaigns, supporting worker onboarding, handling worker communications and addressing worker queries. Strategically, the Platform Operations Specialist is also the voice of the workers - acting as an advocate for the workers and work with the relevant internal teams to create a superior user experience to our workers.
Things you may do as a _Platform Operations Specialist_:
- Design and implement worker acquisition activities, including identifying relevant acquisition channels, planning campaigns and managing cost of worker acquisition.
- Support worker communications, ranging from in-app notifications to external communications via social media/ website articles.
- Respond to and execute against ad hoc support queries and requests from external stakeholders, meeting organisation service SLA’s both on-site and remotely.
- Troubleshoot and escalate product and technical issues as necessary, championing them through to completion.
- Analyse platform usage and performance, using these insights to report on and improve product performance.
- Contribute to the development, testing, and enhancement of organisation suite of platform tools.
**What you can expect when working at Workmate Singapore office**
- We are located at a vibrant Wework at 71 Robinson Road. We expect you to be in our Singapore office in the first few months of employment (unless you're traveling) until you get your bearings.
- You will get direct access to the C-Suite through informal coffee sessions, which will help you in learning from their career trajectories.
- Work flexibility, with overlapping core hours to ensure optimum productivity.
- Flexi health benefits and hospitalization insurance.
- Enjoy our pantry snacks and drinks which are replenished monthly.
- Fun work socials (some of our past team bondings were over a Pottery class, "Workmates got Talent", Scavenger Hunt Game followed by food and drinks)
-
eCommerce Platform Operations Specialist
4 days ago
Singapore Razer Inc. Full timeeCommerce Platform Operations Specialist Join to apply for the eCommerce Platform Operations Specialist role at Razer Inc. eCommerce Platform Operations Specialist 1 day ago Be among the first 25 applicants Join to apply for the eCommerce Platform Operations Specialist role at Razer Inc. Get AI-powered advice on this job and more exclusive features....
-
eCommerce Platform Operations Specialist
4 days ago
Singapore MOL Accessportal Sdn Bhd Full timeeCommerce Platform Operations Specialist page is loaded eCommerce Platform Operations Specialist Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id JR Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work , offering you the opportunity to make...
-
Senior Platform Operation Specialist
7 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....
-
Imos Platform Specialist
3 days ago
Singapore Blazeclan Technologies Full timeMaintain and provide support for Veson IMOS Platform and related modules. - Collaborate with cross-functional teams to gather requirements and design solutions that align with business needs and industry best practices. - Provide technical support to end-users, addressing Veson-related issues, resolving technical glitches, and optimizing system...
-
Imos Platform Specialist for Singapore
3 days ago
Singapore Blazeclan Technologies Full time**Role - Veson IMOS Platform Specialist** - Maintain and provide support for Veson IMOS Platform and related modules. - Collaborate with cross-functional teams to gather requirements and design solutions that align with business needs and industry best practices. - Provide technical support to end-users, addressing Veson-related issues, resolving technical...
-
Cloud Platform Specialist
1 day ago
Singapore beBeeCloudPlatform Full time $150,000 - $200,000Job Title: Cloud Platform SpecialistA seasoned professional with 4–7 years of experience in cloud environments (AWS) is sought after to design, build, and maintain automated infrastructure, deployment pipelines, and runtime environments that support the data governance platform on AWS.Key Responsibilities:Design and build automated infrastructure,...
-
Product and Platform Support
2 weeks ago
Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time1. Responsible for building the new mobile business product system, including product innovation research, product development planning, and product design, as well as proposing development requirements for products and system platforms; 2. Responsible for liaising with the back-office departments to complete product feature development and system platform...
-
Platform Content Specialist
4 days ago
Singapore REGASK PTE. LTD. Full time**OUR COMPANY RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you. **THE POSITION **_Title: _**Platform Content Specialist RegASK is currently looking for a Platform Content Specialist to join a growing team. **_Key...
-
Operations Specialist
1 week ago
Singapore COGNOSPHERE PTE. LTD. Full time**Who are we?** At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of...
-
Platform Implementation Specialist
24 hours ago
Singapore beBeeImplementation Full time $40,000 - $80,000Job TitleOur organization is seeking a skilled Platform Implementation Specialist">Key Responsibilities:Collaborate with clients to design, build, and test client platforms that meet agreed business needs and service levels.Perform in-depth troubleshooting for issues related to client platforms.Respond promptly to incidents, investigate root causes, and...