Segment Head, Senior Manager

2 weeks ago

Jurong, Singapore M1 Limited Full time

Job ID:
**MKT-SGMTHD**

**Job Type**:
**Full Time**

Job Classification:
**Senior / Manager**

Department:
**Marketing**

Function:
**Marketing**

**Location**:
**Jurong, Singapore**

Years of Experience:
**12**

Job Responsibilities/Requirements:
Reporting to Director of Marketing, the Segment Head is a vital position in M1’s Postpaid Marketing structure. Its responsible for the health and engagement of the segments within the M1 Postpaid Consumer base. The Head is expected to run a variety of marketing campaigns to drive revenue, retention, engagement, and experience within the Customer Lifecycle Management strategy which has been put in place.

The Segment Head will be responsible for supervising the Segment Leads and their teams. The Segment Head also collaborates with the Heads of Retention, Revenue, Acquisition and Device Product Planning (SME Heads) to achieve their KPI’s which are also jointly held by the respective SME Heads.

***KPI’s**
- Segment Revenue achievement,
- Segment Retention and Re-Contract achievement,
- Segment NPS and Advocacy
- Segment Communications & GTM Execution

**Responsibilities**:

- To seek Revenue Enhancement opportunities and marketing programs towards achieving Segment Revenue targets
- To direct the Segment leads towards programs enhancing CLTV, including Retention, Upsell, Cross-sell and upgrade
- To work together with SME Leads in managing the objectives and deliverables of the CLM matrix
- To continuously seek new opportunities to expand the digital services usage of the segment base
- To seek and create insights of the Segment base to enhance hyper-personalised targeting and offers
- To continuously collaborate with Revenue, Retention and Acquisition SME’s in crafting Segment Specific offers to achieve mutual goals
- To ensure marketing programs and offers to the existing base are effectively communicated & executed.

**Experience and skills required**:

- At least 12 years’ experience in Marketing, Product Marketing or Segment management.
- Experience in Telco or management of handsets will be important for this role.
- Supervisory experience to lead a team of executives.
- Skills in crafting and managing Go-To-Market campaigns both above and below the line.
- Understanding of Digital marketing and Social Media marketing.
- Detail oriented and analytical.
- Must be able to communicate well with Peers and Management.
- Collaborative nature.

  • Senior/manager, Solutions and Content Marketing

    1 week ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **CSS-EMARKETING-HSCM** **Job Type**: **Full Time** Job Classification: **Assistant / General Manager** Department: **Corporate Sales & Solutions** Function: **Corporate Solutions** **Location**: **Jurong, Singapore** Years of Experience: **6** Job Responsibilities/Requirements: The Senior/Manager, Solutions and Content Marketing is...

  • Head, Project Management Office

    6 days ago

    Jurong East, West Region, Singapore ST Engineering Full time $100,000 - $200,000 per year

    TheHead of Project Management Office (PMO)will lead and manage the Project Management Office, ensuring that projects are executed efficiently, on time, and within budget while aligning with the organization's strategic objectives. This role requires a strong leader who can optimize project delivery, implement best practices, and foster a culture of...

  • Senior Project Manager

    2 weeks ago

    Jurong East, Singapore IPS-Integrated Project Services Full time

    Position Responsibilities: At IPS, you’ll grow your knowledge, skills, and passion to make a difference in the lives of people, solving complex challenges related to pharmaceutical, biotech, and research manufacturing facilities. We are currently seeking a **Senior Project Manager** to guide our innovative design department projects in our growing...

  • Academic Head

    1 week ago

    Jurong East, Singapore TUV Nord Singapore Full time

    **Job Title: Academic Head** Location: Singapore Type: Full-Time **Job Overview**: **Key Responsibilities**: **Leadership and Management**: - Oversee academic staff and manage educational programs. - Ensure high standards of teaching and learning are maintained. - Develop and implement strategies for continuous improvement. **Curriculum Development and...

  • Senior Executive, Business Operations

    1 week ago

    Jurong East, Singapore ST ENGINEERING INFO-SECURITY PTE. LTD Full time $120,000 - $240,000 per year

    Company description: Singapore Technologies Engineering LtdJob description: ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its...

  • Operations Manager

    22 minutes ago

    Jurong West, Singapore Cogent Holdings Pte Ltd Full time $80,000 - $120,000 per year

    We are seeking a highly motivated and analytical Warehouse Manager to join our Warehouse Business Unit in Singapore. This role requires a strong focus on operational efficiency, process improvements, safety culture, and digital transformation. The ideal candidate will bring a data-driven mindset and a hands-on approach to enhance daily operations, drive...

  • Senior/manager, Presales

    2 weeks ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **CSS-PRESALES-SM-M** **Job Type**: **Full Time** Job Classification: **Senior / Manager** Department: **Corporate Sales & Solutions** Function: **Technical Support** **Location**: **Jurong, Singapore** Years of Experience: **10** Job Responsibilities/Requirements: **Responsibilities**: - Drive presales activities for M1’s network solution...

  • Senior Executive/Manager, Planning, Strategy and Data Analysis

    1 week ago

    Jurong East, West Region, Singapore National Trades Union Congress (NTUC) Full time $80,000 - $120,000 per year

    Are you passionate about enhancing workers' employment and employability? Can you connect workers with employers through job-matching, career guidance, and skills upgrading? Ready to collaborate on recruitment, training, and job redesign to support nationwide skills development?If your answers are "yes", we want you to join us and make a significant impact...

  • Senior/manager, Security

    1 week ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **DO-Sec-IT_002** **Job Type**: **Full Time** Job Classification: **Senior / Manager** Department: **Digital Office** Function: **Software Engineering** **Location**: **Jurong, Singapore** Years of Experience: **5** Job Responsibilities/Requirements: M1 is Singapore’s most vibrant and dynamic communications company, providing mobile and...

  • Product Owner

    1 week ago

    Jurong, Singapore M1 Limited Full time

    Job ID: **MKT-PO-RM-1** **Job Type**: **Full Time** Job Classification: **Senior / Manager** Department: **Marketing** Function: **Marketing** **Location**: **Jurong, Singapore** Years of Experience: **8** Job Responsibilities/Requirements: ***Overview** **Key Responsibilities** - Devise GTM for retail propositions based on a segmented approach. -...