Operations Manager

3 days ago

Jurong West, Singapore Cogent Holdings Pte Ltd Full time $80,000 - $120,000 per year

We are seeking a highly motivated and analytical Warehouse Manager to join our Warehouse Business Unit in Singapore. This role requires a strong focus on operational efficiency, process improvements, safety culture, and digital transformation. The ideal candidate will bring a data-driven mindset and a hands-on approach to enhance daily operations, drive productivity, and support business growth through structured improvements. The position will be reporting to a Senior Manager who is the Warehouse Head of Business Unit.

Key Responsibilities

Data-Driven Operations Management

  • Oversee day-to-day warehouse operations to ensure service efficiency, inventory accuracy, and order fulfillment standards.
  • Analyze operational data to identify trends, gaps, and opportunities for improvement.
  • Prepare and present performance reports and insights to Warehouse Head of Business Unit and Senior Management with clear action plans.

Process Improvement & Productivity

  • Streamline warehouse workflows and material handling processes to increase throughput and reduce bottlenecks.
  • Implement productivity metrics and ensure performance is tracked and improved over time.
  • Drive lean practices and process standardization across the warehouse.

Safety Leadership

  • Strengthen the safety culture within the warehouse team by leading safety initiatives, training, and audits.
  • Ensure compliance with local regulations and company HSE policies.
  • Investigate incidents and lead corrective/preventive actions to mitigate risks.

Digitalization & System Enhancement

  • Lead or support digital transformation initiatives within the warehouse, including system upgrades, automation tools, or WMS enhancements.
  • Promote adoption of technology and data tools to improve visibility, accuracy, and control of operations.
  • Collaborate with IT and relevant teams to trial and implement new digital solutions.

Requirements

  • Degree/Diploma in Logistics, Supply Chain, Industrial Engineering, or related field.
  • At least 5 years of experience in warehouse operations, with proven people and process management skills.
  • Strong analytical skills with proficiency in Excel, dashboards, or data visualization tools (e.g., Power BI).
  • Experience in driving process improvement, KPI-based management, and safety initiatives.
  • Knowledge of warehouse systems (WMS) and openness to digital transformation.
  • Proactive, structured, and able to lead teams through change and improvement.

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