Salesforce Vlocity Solutions Architect

Job ID:
**DO-SWENG-ARCHI-SFSA**

**Job Type**:
**Full Time**

Job Classification:
**Senior / Manager**

Department:
**Digital Office**

Function:
**Information Systems**

**Location**:
**Jurong, Singapore**

Years of Experience:
**8**

Job Responsibilities/Requirements:
**About M1**:
M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. We have achieved many firsts - becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra-high-speed fixed broadband, fixed voice, and other services on the Next Generation Nationwide Broadband Network (NGNBN).
M1’s vision is to enable digital services with an elastic Cloud-native and modular technology stack and offer hyper-personalized and predictive service experiences for both consumers and enterprises. We are in the midst of a company-wide multi-year digital transformation to uplift, digitalize, and future-proof our entire business model. The transformation will empower us to experiment, reach industry-leading efficiency, and become the ecosystem partner of choice.
Join us and be a part of a high-performing agile and collaborative team that is paving the way for M1 to become an adaptable, Digital-first telco. Together we can innovate with the latest technologies, offer new value propositions rapidly to the market, and change Singapore’s way of telecommunication.

**About the Role**:
**Key Responsibilities**:

- Work with vendors and software partners to design end to end solution for M1 Digital stack
- Work with various Product owners at different level on the requirements and design.
- Work closely with component owners and software engineering team to build the organization capability in delivering new capabilities for the M1 Digital stack
- Application E2E solutioning and design taking into consideration of future maintainability, performance and scalability.
- Review existing design and implement solutions for improvement from performance and usability perspective.
- Responsible for impact analysis and design modifications to existing systems to support new requirements.
- Have a proper understanding of implementing Salesforce capabilities, both from a functional and technical perspective
- Work within the project team to ensure delivery is within time and budget and meets the agreed scope

**Key Qualifications**:

- Bachelor degree in computer science, computer engineering or equivalent.
- 5+ years of experience in solution architecting related roles.
- 5+ years of experience in Telecommunication Industry, with good knowledge in BSS / OSS components such as Salesforce (SFDC) CRM (e.g. Quote to Order, MACD, Policy Management, Order Management and Provisioning), Billing, Resource management and Provisioning is an advantage
- Hands-on experience with Vlocity DataRaptor, Vlocity Cards, Vlocity OmniScript, VlocityDX, Vlocity Integration Procedures, Vlocity CPQ, Vlocity EPC, Vlocity OM.
- Hands-on design and Development of Lightning Web Components is preferred.
- Experience with Salesforce and middleware solutions such as Mulesoft is preferred.
- Vlocity CLM is a plus but not required
- Experience in Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce platform) is an advantage.
- Salesforce certifications such as Administration, Developer, Cloud, etc is an advantage.
- Certified in Vlocity supported industry is preferred.
- Good understanding in TMForum framework such as eTOM, SID and TAM.
- Experience of working on implementation teams throughout the project lifecycle, ideally using Agile development techniques
- Strong verbal and written communication skills, able to communicate with both technical and non-technical audiences
- Able to work in a fast-paced and dynamic environment
- Able to stay constantly updated with industry trends and new technologies and recommend new technology to meet architectural needs.
- Able to work independently and communicate with different level in the organisation.

LI-TC1