Client Services

2 weeks ago


Singapore THE STRETCH CLINIC PTE. LTD. Full time

1) Responsible for the smooth daily operations and general functioning of the clinic as per brand standards.

2) Acts as the ambassador of TSC making sure that all guests are welcomed and well taken care of at TSC.

4) Ensures that client appointments are kept and billed accurately.

5) Daily management of the product display shelves & process all sales in POS accurately and timely.

**6) In charge of daily opening and closing of the clinic**:
Works in AM & PM shifts between 8.30am - 8pm on weekdays
Works from 9am - 6pm on weekends & PH

7) Responsible for maintaining cleanliness and tidiness of all treatment areas, rooms, lockers, bathrooms and all common areas.

8) Builds a network and maintain professional relationships with clients, suppliers, sponsors, collaborators alongside Clinic Manager.

9) Ensures inventories (product stock and professional stock) are at a healthy stock level and kept secured to minimize/eliminate losses.

10) Handles client’s feedback & complaints effectively and efficiently, refers issues and questions to CM where necessary.

11) Ensures confidentiality of patient, staff, and appropriate management data.

12) Be proactive in developing publicity opportunities and sales for TSC’s services, products, promotions or upcoming events.

13) Works with the team to establish policies and procedures that produce high quality customer service delivery that reflects industry best practices.

Not Specified


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