Client Service Support

7 days ago

Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

Client Service Support • Attending to clients's enquiries, issues, requests, complaints and etc via emails and phone• Proactive in following up with clients and internal teams until closure of tickets• Tickets to be raised for resolution, follow up, or actions to be taken by different teams internally• Ad hoc job requests (performing typesetting, data sorting and mail merge) for clients• Creating sales order and invoices to clients for ad hoc mailings• Namecards' printing requests occasionally• Other ad hoc duties when requiredVendors Management • Stock Management (quarterly)• Replenishment of stationery• Checking of pricing• Create of sales orderProcedures • Uploading procedures to Intranet• Printing hardcopies for filingAble to work in a fast pace environment. Knowledge in CRM tools and Odoo is a plus. Able to multi-task and fast learner.5 days work weekWork Life BalanceWorking Location: Tai Seng

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