Client Service Support

7 days ago


Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time
Client Service Support
• Attending to clients's enquiries, issues, requests, complaints and etc via emails and phone
• Proactive in following up with clients and internal teams until closure of tickets
• Tickets to be raised for resolution, follow up, or actions to be taken by different teams internally
• Ad hoc job requests (performing typesetting, data sorting and mail merge) for clients
• Creating sales order and invoices to clients for ad hoc mailings
• Namecards' printing requests occasionally
• Other ad hoc duties when required
Vendors Management
• Stock Management (quarterly)
• Replenishment of stationery
• Checking of pricing
• Create of sales order
Procedures
• Uploading procedures to Intranet
• Printing hardcopies for filing
Able to work in a fast pace environment. Knowledge in CRM tools and Odoo is a plus. Able to multi-task and fast learner.
5 days work week
Work Life Balance
Working Location: Tai Seng

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