Service Request Admin

2 weeks ago


Ubi, Singapore EMBRIO ENTERPRISES PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**Duties and Responsibilities**
- Duty coverage (outstanding follow up or clarification with NEC internal team or agency user for peers who are not around.
- Managing service request life cycle end to end till closure.
- Capable of managing and organizing different individual service request status (New to raise
- / Pending / Follow up)
- Sending SR Admin the offline word forms for SR Admin to translate into WOG ITSM system.
- Prompt tracking and follow up till closure for all service request related matters raised by

agency users.
- Observe, operate and identify possible improvement for operation efficiency.
- Understanding of service request (SLA) and task flow for different type of service request.
- Understanding the complexity of parent service request will generate child ticket to respective service team and owner.
- Communicating with multiple and respective different contractor managing WOG Central Services, involved in the service request.
- Capable of investigating service lapse and SLA failures, providing root cause and improvement or mitigation within SR team.

**Qualifications**
- Experienced in managing WOG SR administration will be advantageous.
- Strong communication & coordination skills and meticulous.
- A working knowledge of IT operating systems, particularly Microsoft Excel and PD

Embrio’s infrastructure management services are aimed at enabling clients identify efficiency improvement opportunities, designing the right solutions for operating environments, and then planning and implementing solutions that deliver measurable performance improvements against quantified Service Level Agreements (SLAs).

We provide expertise includes consulting, design & delivery and operation & maintenance and end-to-end delivery for systems migration, relocation and site implementation.
- Infrastructure deployment & services,
- Application development & support,
- Facility setup & management


  • Admin Executive

    2 weeks ago


    Ubi, Singapore AEGIS BUILDING & ENGINEERING PTE LTD Full time

    2 years exp **Roles & Responsibilities** **Admin Executive Duties and Responsibilities**: - Assume the role as the primary point of contact between the executives and internal/external clients - Maintain a daily electronic journal, arrange meetings and appointments and provide reminders as needed; maintain a master corporate calendar of all conferences,...

  • Logistics Admin

    2 weeks ago


    Ubi, Singapore RAAH INTERNATIONAL PTE. LTD. Full time

    5 years exp **Roles & Responsibilities** - Experienced in preparing trading documentation such as preparation of RFQ, quotes, tenders, purchase order, Performa invoice, bills of lading etc - Able to negotiate with freight forwarders on rates, able to communicate with clients on deliveries and simple customer service skills - Able to operate on Quick books...


  • Ubi, Singapore SKYLIFT CONSOLIDATOR (PTE) LTD Full time

    3 years exp **Roles & Responsibilities** **HR & Admin Executive** - Manage daily HR, Admin & IT functions of the group - Strong in Labor Act, experience in handling blue collar employees. - Manage attendance & leave records and support payroll processing. - Support HR & Admin Manager in all aspects. - Other duties to be assigned by superior from time to...


  • Ubi, Singapore GROUND INSTRUMENTATION & ENGINEERING PTE. LTD. Full time

    2 years exp **Roles & Responsibilities** - Provide clerical and administrative support to HR/Admin dept - Assist to book training courses for workers - Maintain and manage staff training record - Assist to maintain Foreign Worker’s dormitory records - Assist in the preparation of employment contract and any other HR/Admin related letters/Memo - Handle...


  • Ubi, Singapore Samaritans of Singapore Full time

    This role supports the Training and Office Administration matters, assisting and overseeing training administration for courses/workshops/talks conducted for internal/external parties. **Core Duties and Responsibilities** - Update pre, post / update workshop dates on website, update workshop status. - Plan and organize training schedule, prepare training...

  • Administrator

    2 weeks ago


    Ubi, Singapore TEMPERATURE SENSORS SERVICES PTE LTD Full time

    Job Responsibilities - Support managers with general admin duties - Provides clerical and administrative support - Provide support for sales department coordination of marketing materials. - Other tasks and duties requested by management Job Requirements - GCE O Level and above - Have at least 1-2 years of admin experience would be advantageous - Good...

  • Admin Executive

    4 days ago


    Kampong Ubi, Singapore AJ2 Holdings Pte. Ltd Full time $4,000 - $6,000 per year

    Support in daily operations & customer service - Prepare monthly sales report - Perform admin support duties - Data entries, keying of Invoices, photocopying, filing, scanning, etc - Any other ad-hoc admin duties assigned by superior - Assist in operations of the sales department - Update sales report daily - Generate purchase and delivery orders -...

  • Admin

    5 days ago


    Ubi, Singapore WINARCH CONSTRUCTION PTE. LTD. Full time

    5 years exp **Roles & Responsibilities** - Provide and perform full secretarial, office, and general administrative duties - Handle all private and confidential matters of Company - Attend meetings and take minutes - Screen phone calls, enquiries and requests - Maintain proper filing system, including data management and file sharing - Manage and correspond...

  • Service Manager

    5 days ago


    Ubi, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - Manage and lead the Service Department. - Develop and manage the service customer base, including debt collection. - Assist the General Manager in growing the Preventative Maintenance business. - Provide technical advice and prepare quotations for potential customers regarding servicing of the company’s products. - Coordinate...


  • Ubi, Singapore Tribecar Pte. Ltd. Full time

    We are looking for someone who is 100% customer-oriented, empathetic, and filled with positive energy to join our team. You will be key to make tens of thousands people happy and satisfied customers! Sounds like a tall order? It isn't! Simply reply to our customers promptly and give them your listening ear. That's it really! **Responsibilities**: -...