Workplace Ambassador

JLL supports the Whole You, personally and professionally.

**Benefits to eligible employees, include**:
Medical benefit plan includes dental coverage, and access to mental wellbeing counselling sessions.
Flexible Medical benefits programme
Digital Healthcare provide
Employee Assistance Programme (EAP)

Workplace Ambassador

What this job involves
- Site Operations
Create a comfortable, welcoming, and hospitable experience employees and their guest
Boost experience at the workplace by carrying out tasks assigned by the Site Operations Lead such as the ‘Welcome’ process, messaging newly joined members, searching for service issues and dealing with critical issues.
Develop community events calendar for the year and coordinate to meet optimal level of success.
Create “WOW” moments by throwing in surprise events to lift spirt and mood at the workplace
Anticipate client needs through observation to create memorable experiences.
Manage end-to-end communications & process throughout request / feedback from the team
Talking with other Community Coordinators to confer on issues, share good practice, and seek advice or knowledge about specific members.
Manage all aspects of account’s soft services
Adhoc responsibilities assigned by Workplace Manager.

Customer Services
Foster a sense of community and create happiness at work for our team, our client and their guest.
Creating a welcoming environment for employees internal & external customers by providing authentic, caring and timely service.

Community Projects
Understanding Community Behaviour and Analysis at the workplace
Ideas & Knowledge Base Management
Blogging and Content which includes newsletters, Guerrilla marketing, new ways of communication (internal and community)
Community Creative Content and Projects

Community Management
Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees.
Build relationships with our employee community and proactively gather information, so the Workplace Team can anticipate their needs before they arise and deliver outstanding customer service.
Own how we approach workplace communications and the channels used to share local information, building updates and upcoming events with our employee community.
Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace.
Lead the planning and execution of community events to promote employee networking, wellness and our mission.
Evaluate events based on attendance, satisfaction, and impact, to ensure they remain relevant and continue to deliver value to our employee community.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.