
Customer Quality Engineer, Semiconductor Industry
4 hours ago
European semiconductor material company
Response and engage to customers' expectation on quality issues and seek an alignment
Conduct investigation into customers' complaints, set up KPI and monitor progress with relevant stakeholders
Drive to ensure internal gaps between customers requirement and manufacturing are closed
Use 8D methodology in meeting to investigate and arrive at corrective & preventive actions (CAPA)
Attend to customer audit and follow up on audit findings, reporting and closure
Prepare weekly / monthly customers reports
Spearhead quality improvement programs with customers and share results
Work with operations to establish standard operations procedures and systems
Requirement
Degree in Engineering
5 years of working experience in customer quality preferably in the semiconductor industry
Knowledge and proficient in 8D problem solving methodology
Knowledge of ISO9001 and IATF16949 QMS
Able to travel within the SE Asia region
Bachelors Degree
Minimum of 5 year(s) experience needed for this position
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