Senior Field Service Engineer

3 days ago

Ang Mo Kio, Singapore Advantest Full time

Job summary:
Responsible for account management in providing post-sales customer support services or field servicing to company's local and overseas customers. Customers support services or field service servicing include installation, relocation, on-site remedial, field change orders (FCO), etc.

Job description:
Provide after-sales service support for Advantest's advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
- Achieve high customer satisfaction level through strong after-sales customer management and support.
- Identify Assist/Lead technical projects/problem resolutions for customers.
- Identify opportunities for solution business in collaboration with Service Sales team.
- Ensure deliverables in service contracts are met.
- Provide technical inputs to factory for product improvements/new designs.
- Provide consultancy services to customers for equipment performance improvements.
- Assist/Lead equipment integration to customer's factory automation systems.

**Requirements**:

- Minimum Degree in Mechatronics /Electronics / Electrical Engineering with 4 to 6 years of working experience in servicing automated production equipment, preferably in semiconductor manufacturing industry.
- Possess Data driven problem solving skill and a quality mindset.
- Understand OEE (overall equipment effectiveness) and drive improvements
- Knowledge in smart factory and production solutioning
- Some experience in project management preferred.
- Strong problem solver with good technical capabilities, good communication skill, self-motivated, customer focus and result oriented.
- Occasional travel required, sometimes on short notice.

  • Field Service Engineer

    1 week ago

    Ang Mo Kio, Singapore JTRON (SAP) PTE. LTD. Full time

    **Job Highlights** - Friendly environment - Travel Opportunities - Great Salary Package **Roles & Responsibilities**: - Provide field **technical support on-site at customers’ semiconductor manufacturing facilities.**: - **Responsible for Test systems installation and de-installation, external traceability calibration, system options upgrade and system...

  • Field Service Engineer

    1 week ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Safety Tech MNC - Position Title**:Field** **Service Engineer (Marine System)**: - Working Location: North-East - Ang Mo Kio - Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance**: - Duration: Permanent **Key...

  • Senior Service Engineer

    1 day ago

    Ang Mo Kio, Singapore MIT SEMICONDUCTOR PTE. LTD. Full time

    10 years exp **Roles & Responsibilities** **MAIN DUTIES AND RESPONSIBILITIES**: (a) Technical Service Support - Set-up, install, buy-off and commission new semiconductor equipment at customer sites - Provide pre and post sales technical support to service and upgrade equipment e.g. change-kits, new design modules, features and capabilities - Trouble-shoot...

  • Assistant Engineer

    1 week ago

    Ang Mo Kio, Singapore Daifuku Mechatronics (Singapore) Pte Ltd Full time

    **Job site**: Various sites **Responsibilities**: To assist senior engineer / manager in the following work: - Project management work on site - Supervision of mechanical & electrical installation work - Testing and commissioning work for installed Daifuku equipment - Preparation of project site management documentations including pre-installation...

  • Field Service Technician

    1 week ago

    Ang Mo Kio, Singapore Techive Engineering Full time

    **Job Title**: Field Service Technician **Responsibilities**: - Perform preventative maintenance on equipment - Troubleshoot and repair equipment - Install and configure new equipment - Ability to collaborate with others and work well on a team - Document all work performed and provide reports to management - Ensure customer satisfaction by providing...

  • Field Technician

    1 week ago

    Ang Mo Kio, Singapore PURICARE SOLUTIONS PTE. LTD. Full time

    Field Service Technician Salary Range: $2000 to $2400 (Depends on Experience) Job Description & Requirements - On-site servicing, maintenance and installation works at client's site - Repair and fault rectification on equipment - Support in preparation of equipment (before delivery) & delivery - Assisting in Service Centre activities - Ability to diagnose...

  • Service Engineer #66085

    1 week ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Safety Tech MNC - Position Title**:Service Engineer (Marine)**: - Working Location: North-East - Ang Mo Kio - Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance**: - Duration: Permanent **Key Responsibilities** - Inspecting...

  • Senior DevOps Engineer

    1 week ago

    Ang Mo Kio, Singapore GECO Asia Full time

    **Senior DevOps Engineer**: GECO Asia Pte Ltd is looking for an experienced and enthusiastic Senior DevOps Engineer. As a Senior DevOps Engineer, you will be in charge of the specification and documentation of the new project features. In addition, you will be developing new features and writing scripts for automation using...

  • Senior Automation Test Engineer

    2 weeks ago

    Ang Mo Kio, Singapore JJ Consulting Services Full time

    Our Client is an established company in Singapore, who is seeking to recruit a Senior Automation Test Engineer. **Key Responsibilities** You'll play a role in the promotion of a Test-First mindset in the development teams. **Key Responsibilities** - Ensure acceptance tests meet acceptance criteria for your squad - Help squads automate their tests,...

  • Service Engineer

    2 days ago

    Ang Mo Kio, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Safety Tech MNC - Position Title**:Service Engineer (Marine)**: - Working Location: North-East - Ang Mo Kio - Working Hours: 5 days (Mon to Fri: 8.30 am-5.30 pm) - Salary Package**:Up to SGD 3500 + AWS+ Performance Bonus + Mobile Allowance and Transport Allowance**: - Duration: Permanent **Key Responsibilities** - Inspecting...