Team Lead(Service Desk)

1 week ago


Central Singapore Emprego SG Full time

**Location**
- Singapore, Central Singapore**Job Type**
- Contract**Salary**
- $5,000 - $7,000 Per Month**Date Posted**
- 3 hours agoAdditional Details

**Job ID**
- 100170**Job Views**
- 1Roles & Responsibilities

12 months renewable contract through Encora

Past work experience in a high-traffic customer service setting

Excellent verbal and written communication skills in English

Knowledge of commonly-used concepts, practices and procedures for end-user technical support

Strong customer service experience

Excellent phone etiquette

Strong problem solving and research skills

Good knowledge of handling and solving Personal Computers (PCs) & Mobile Devices and their peripherals’ problems;
In-depth knowledge of common PCs & Mobile Devices operating systems (e.g. Windows OS, iOS, Android);
Basic networking and server knowledge (e.g. able to do ping and trace route troubleshooting);Tags

team

leadservice

desk



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