IT Service Desk Team Lead

Are you seeking the new norm career opportunities? We are helping **Thatz International Pte Ltd**to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business. **Who we are** Our...

**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $5,000 - $7,000 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 100170**Job Views** - 1Roles & Responsibilities 12 months renewable contract through Encora Past work experience in a high-traffic customer service setting Excellent verbal and written...

**Responsibilities**: - Manage and lead the Service Desk and staffs to provide 1st level technical support. - Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. - Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support...

5 day work week 2 years renewable contract **Job Description**: - Assist the Ops Manager to oversee the delivery of IT services. - Leads the team of Service Desk engineers to ensure they meet established SLAs and service quality standards. - Lead the team of Service Desk engineers to provide L1 and L2 on-site / remote IT support for CLIENT employees. -...

Our client, a leading bank, is seeking an experienced Service Desk Lead to oversee and manage its IT service desk operations. This role is responsible for ensuring high-quality, timely, and effective IT support services to internal users, maintaining strong service standards, and driving continuous improvement initiatives. Key Responsibilities: Lead and...

**Responsibilities**: - Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. - Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level - Maintain ownership of cases and follow-up on reported issues until closure and...

Responsibilities About The Team Our IT Service team is dedicated to delivering safe, reliable, and efficient technology solutions that empower employees across the business.We provide a full range of IT services—including network systems, security, hardware, and software—while focusing on user experience, operational efficiency, and innovative IT...

Responsibilities About The Team Our IT Service team is dedicated to delivering safe, reliable, and efficient technology solutions that empower employees across the business. We provide a full range of IT services—including network systems, security, hardware, and software—while focusing on user experience, operational efficiency, and innovative IT...

IT supportIT Service Desk Site LeadLocation:SingaporeEmployment Type:RegularJob Code:A197644AResponsibilitiesAbout The TeamOur IT Service team is dedicated to delivering safe, reliable, and efficient technology solutions that empower employees across the business. We provide a full range of IT services—including network systems, security, hardware, and...

IT support IT Service Desk Site Lead Location : Singapore Employment Type : Regular Job Code : A A Responsibilities About The Team Our IT Service team is dedicated to delivering safe, reliable, and efficient technology solutions that empower employees across the business. We provide a full range of IT services—including network...