Service Desk Team Lead

Job Title: Service Desk ManagerThe Service Desk Manager plays a pivotal role in ensuring seamless IT support for users. This position requires strong leadership abilities, excellent communication skills, and a proven track record in team management and performance monitoring.Key Responsibilities:Team Management: Oversee the daily operations of the service...

Job SummaryWe are seeking a seasoned IT professional to lead our technical support team and deliver exceptional service to our users.The ideal candidate will have a proven track record of managing day-to-day operations, resolving complex technical issues, and mentoring team members to improve their skills and knowledge.This is an excellent opportunity for...

**Location** - Singapore, Central Singapore**Job Type** - Contract**Salary** - $5,000 - $7,000 Per Month**Date Posted** - 3 hours agoAdditional Details **Job ID** - 100170**Job Views** - 1Roles & Responsibilities 12 months renewable contract through Encora Past work experience in a high-traffic customer service setting Excellent verbal and written...

Job Title: Tech Lead - Service Desk ManagerWe are seeking a seasoned technical leader to oversee our service desk operations and provide exceptional support to our users.Key Responsibilities:Oversee the day-to-day activities of the service desk, ensuring prompt resolution of user queries and incidents.Analyze and resolve complex technical issues, escalating...

Job Responsibilities: - Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction. - Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes. - Monitor service levels and performance metrics to identify...

**Position: Lead Service Desk - End User Support **Requirements**: - Bachelor's degree in a technical field or equivalent practical experience. - ITSM Certified - Proven experience in a technical support role, preferably in a leadership capacity. - Excellent leadership and communication skills, with the ability to motivate and inspire a team. - Demonstrated...

IT support IT Service Desk Site Lead **Location**: Singapore Employment Type: Regular Job Code: A197644A **Responsibilities**: About The Team Our IT Service team is dedicated to delivering safe, reliable, and efficient technology solutions that empower employees across the business. We provide a full range of IT services—including network systems,...

5 day work week 2 years renewable contract **Job Description**: - Assist the Ops Manager to oversee the delivery of IT services. - Leads the team of Service Desk engineers to ensure they meet established SLAs and service quality standards. - Lead the team of Service Desk engineers to provide L1 and L2 on-site / remote IT support for CLIENT employees. -...

Our client, a leading bank, is seeking an experienced Service Desk Lead to oversee and manage its IT service desk operations. This role is responsible for ensuring high-quality, timely, and effective IT support services to internal users, maintaining strong service standards, and driving continuous improvement initiatives. Key Responsibilities: Lead and...

5 day work week Location : Changi Airport 2 year contract ( with possibility of extension ) **Team Lead - Job Description**: - Key Responsibilities: - Assist the Ops Manager to oversee the delivery of IT services. - Lead the team of Service Desk engineers to ensure they meet established SLAs and service quality standards. - Provide L1 and L2 on-site /...