CRM Technical Consultant
2 weeks ago
**Responsibilities**:
The Technical Consultant will lead and manage systems implementation cycles and provide technical systems design based on user requirements. The incumbent will facilitate end-user communication and manage escalations from end users and work out solutions with development team to oversee delivery of the largest, most complex and most strategic projects for enterprise customers.
- Lead full life-cycle project implementation of Microsoft Dynamics CRM solutions
- Liaise with client to gather functional and technical requirements and documentation
- Manage project implementation, deployment of CRM modules and customize solutions
- Ability to architect solutions by mapping common customer business problems to reusable
- Perform project scoping and estimation and fit-gap analysis
- Any other ad-hoc duties as required or assigned
**Job Requirements**:
- Bachelor’s Degree in information technology/Information Systems/Computer Science/Business IT or its equivalent
- At least 2 years of experience in software development with strong knowledge of Microsoft
- Dynamic CRM and.Net framework
- Has prior experience in systems upgrades, integrations and testing
- Good analytical and problem solving skill
- Ability to perform technical lead role when required
- Ability to work under pressure
- Develop custom solutions using CRM SDK, Javascript, JQuery, Web Services, C# and.Net
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