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CRM Consultant

3 weeks ago

Singapore NITYO 3P SOLUTIONS PTE. LTD. Full time

**Key Responsibilities**:

- Analyze and understand client requirements to design and implement tailored on premise and SAAS Dynamics 365 CRM solutions.
- Develop and configure the sales, customer service, and marketing modules to meet client needs.
- Provide ongoing support and maintenance for on premise and SAAS Dynamics 365 CRM deployments.
- Troubleshoot issues and provide effective solutions to ensure optimal system performance.
- Conduct user training and provide post-implementation support.
- Document processes, configurations, and solutions for knowledge capture and transfer

**Required Qualifications:
- Minimum 5 years of experience in on premise and SAAS Dynamics 365 CRM development and implementation.
- Proficient in configuring and customizing the sales, customer service, and marketing modules.
- Experience in Azure and Microsoft Power Platform.
- Experience in Dot net development and implementation.
- Hands-on experience in system integration and data migration.on-premise
- Excellent problem-solving and troubleshooting skills.
- Ability to effectively communicate with both technical and non-technical users.
- Experience in delivering user training and providing post-implementation support.
- Knowledge of client lifecycle management and customer experience best practices.