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CRM Consultant

2 weeks ago

Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

**Responsibilities**:

- Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
- Building and configuring CRM forms, views, dashboards and workflows
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Create estimates for implementation tasks
- Create functional requirement and functional design for customizations
- Create Solution design to address client business, interface and performance requirements
- Data migration (Data mapping) from external systems into MS CRM
- Demonstrate MSCRM solution capabilities to the client
- Interact with prospects / clients to understand business requirements and document the same
- Provide MS Dynamics SME expertise to client and mentor team members

**Requirements**:
4+years’ experience with Microsoft Dynamics 2016/365 CRM

Experience in customizations, JavaScript, C#,.NET, HTML, SQL Server, SSRS including plugins, scripting and form creation

Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)

Familiarity with Data Export Service and Azure SQL

Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote

SSIS or other ETL technologies

Strong written communications especially related to articulating technical specifications