Senior Customer Service Executive

2 weeks ago


East Singapore HR Affiliates Full time

Our client is a UK MNC specialises in piping systems.
- Manage a team of Internal Sales Coordinators pertaining to the entire process of order fulfilment
- Motivate, coach and mentor team members to deliver optimal

results
- Evaluate team performance and provide recommendations to the Head of Sales.
- Projects Order Fulfilment - Ensure that there are sufficient resource(s) to support key projects order fulfilment; be responsible for the efficiency of projects order fulfilment

Requirement
- Experienced in managing a team of Customer Service / Inside Sales.
- Knowledge of pipes/ valves/ pumps or related technical products/services. Alternatively, having good network or related industries related to main/sub contractors, building technologies, water treatment, cooling industry will be preferred.
- Competent in SAP system
- Process-oriented mindset with the desire to improve processes that will drive the performance of the internal sales team
- Customer-oriented mindset whilst maintaining the interests of the company
- Responsible and dependable
- Location East. 5-days work week

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

**Job Types**: Full-time, Permanent

**Salary**: $5,000.00 - $6,000.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus



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