Member Experience Executive

1 week ago

Singapore Lendlease Full time

Csuites is a flexible workplace concept by Lendlease combining the best of traditional office spaces and dynamic co-working environments. Csuites brings together the privacy and security of traditional offices, with the convenience and services of modern co-working options to give larger organisations the opportunity to meet, socialise and collaborate in a superior workplace of choice. Learn more about the work we do:

Csuites is seeking a motivated, experienced, and highly organised Member Experience Executive (1-year fixed term). This role will see you provide five-star service to employees and visitors at the front desk in our renowned site.

Your responsibilities will include, but are not limited to:
Site Operations:

- Support day-to-day site operations and provide professional, personable, and authentic hospitality and service experiences for our members, guests and partners.
- Implement and monitor operating standards and procedures to exceed member expectations and business goals.
- Be a host at our front desk to welcome and be a host to our members, guests and visitors.
- Support all aspects of event and meeting room operations from identifying clients' needs, proactively handling issues that may arise in compliance with health and safety regulations.
- Identify opportunities to improve site operations, cleanliness and neatness, facilities and amenity provision and experience.
- Perform basic troubleshooting for apps, technology, AV systems used by members for door access, meeting room bookings etc.

Facilities Management:

- Oversee maintenance, repair and replacement work conducted by vendors.
- Identify recurring issues and suggest preventive measures.
- Ensure that the site is run in line with sustainability guidelines and policies for a sustainable and healthy workplace to meet health and wellness certifications.

Member & Guest Management:

- Build, nurture and support a social, collaborative and cohesive community of members.
- Seek opportunities to learn more about members, their business and their needs, to be able to provide personable and relevant member support.
- Organise community initiatives and events to bring the community together and inspire and facilitate new member introductions and connections.
- Strive to achieve the highest level of member satisfaction.
- Address any member queries, concerns and arising issues.

To be a success in this role it is desirable, but not essential to have:

- Minimum of 2 years' experience in a corporate, hospitality, membership club, co-working, professional services environment in a similar position.
- Be social and passionate, have excellent customer service and highly effective communication skills.
- Able to handle multiple projects and stakeholders, detailed oriented with a hands-on personality and approach.
- Experience and understanding of working in a collaborative team environment.
- Ability to build strong relationships with both external clients and internal staff alike.
- Maintains a high level of professionalism at all times.
- Proactive and flexible approach
- Able to provide basic IT, AV support.

Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

To find out more about us and to explore all other opportunities visit

  • Member Experience Executive

    2 weeks ago

    Singapore Lendlease Full time

    Csuites is a flexible workplace concept by Lendlease combining the best of traditional office spaces and dynamic co-working environments. Csuites brings together the privacy and security of traditional offices, with the convenience and services of modern co-working options to give larger organisations the opportunity to meet, socialise and collaborate in a...

  • Member Experience Professional

    2 weeks ago

    Singapore beBeeMember Full time $120,000 - $150,000

    Job Title:An experienced and results-driven Member Experience Manager is sought to join our team.">To deliver an exceptional member experience, guiding members through their health journey and empowering them to take ownership of their six pillars of lifestyle medicine.To lead and coach a team of membership and customer service executives to deliver...

  • Member Experience Coordinator

    2 weeks ago

    Singapore beBeeCustomerService Full time $50,000 - $60,000

    Front Desk Sales Associate JobWe are seeking a highly motivated and customer-focused professional to join our team as a Member Support Specialist.This multi-faceted role is crucial for the successful launch and ongoing operation of our studio. You will be responsible for driving memberships, engaging our community through marketing efforts, and ensuring a...

  • Manager – Member Experience

    1 week ago

    Singapore Longevity & Lifestyle Medical Group Full time

    Join to apply for the Manager – Member Experience role at Longevity & Lifestyle Medical Group2 days ago Be among the first 25 applicantsJoin to apply for the Manager – Member Experience role at Longevity & Lifestyle Medical GroupGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Longevity & Lifestyle Medical...

  • Director of Member Experience

    2 weeks ago

    Singapore beBeeMembership Full time $90,000 - $120,000

    Senior Engagement ManagerThe Senior Engagement Manager, Membership will play a pivotal role in expanding and enhancing the membership base. This position involves developing strategies to engage current members, attract new members, and strengthen relationships within the robotics and automation community.The ideal candidate will have prior experience with...

  • Member Experience Specialist

    2 weeks ago

    Singapore beBeeService Full time $4,500 - $5,500

    This role is a key part of our team, providing exceptional support to members and guests.About the Position:The Senior Member Services Associate plays a vital role in representing us to our members and guests. This position requires excellent communication skills, professionalism, and efficiency to create a positive first impression.Key...

  • Member Relationship Executive

    2 weeks ago

    Singapore Amore Fitness Pte Ltd Full time

    _More than a Member Relationship Executive, I _**_share the philosophy_** _of total wellness and make a difference to the people around me._ As our Member Relationship Executive, you have an influence over our members by actively building a relationship with them and helping them to meet their fitness needs. We are seeking driven, customer-oriented, and...

  • Member Relations Executive

    3 days ago

    Singapore True Fitness Singapore Full time

    **Responsibilities**: We are looking for a Member Relations Executive to help us execute the operation processes. Your responsibilities include providing full support to the operations-in-charge, discovering and maintaining customer satisfaction, as well as pursuing new sales prospects. If you have excellent communication skills and able to provide...

  • Member Liaison Executive

    18 hours ago

    Singapore Singapore Retailers Association Full time

    **Key Responsibilities**: - Manage and maintain the association’s social media platforms (LinkedIn, Facebook, Instagram, etc.) and the website. - Create, schedule, and post content across social channels to increase visibility and engagement. - Manage member databases, ensuring accurate and up-to-date records. - Regularly update and maintain member...

  • Executive Assistant

    18 hours ago

    Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    **Executive Assistant**: - Work directly with the CEO to support all aspects of his daily work routine. - Maintain CEO’s calendar, including scheduling meetings, appointments, speaking engagements, business travel arrangements. - Handle urgent requests and changes in relation to meetings with CEO. - Serve as a liaison between CEO, Exco Team, internal and...