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Senior Officer, Tour

3 weeks ago

Singapore Singapore Tourism Board Full time

**What the role is**
- The Travel Agents & Tourist Guides (TATG) Division drives the showcasing of the Singapore story and development of the travel agent community. The Senior Officer will play an integral role in supporting the Tour and Industry Development (TID) department in championing the travel agent sector, guided by the Travel Agent (TA) Roadmap that focuses on the 3 strategic pillars of manpower, technology, and business transformation. We keep a keen eye on progression for the industry through supporting agile and resilient travel agents who can adapt to the evolving demands of travellers and compete on the global stage. TID also drives the development of a vibrant tour landscape in Singapore through tour development initiatives that showcase the Singapore passion and possibilities, that leave visitors with a deeper appreciation of the Singapore story.

**What you will be working on**
- Event Management
- Support managers in the organisation of industry events by coordinating the logístical and administrative work
- Manage vendors, payments, invitations and RSVP list, F&B, transport, venue sourcing and ensuring events are smoothly executed

Grant Support
- Support department in distribution and allocation of grants

Divisional Administrative Duties
- Support industry outreach efforts (e.g., event organization for industry engagements, drafting and disseminating circulars to industry, liaising with government agencies, etc.)
- Oversee the TID department budget, training and knowledge management;
- Administrative duties on day-to-day functions of the division (e.g., procurement and finance matters, inventory stocktake, managing TA inbox and queries, etc.)

**What we are looking for**
- Strong interpersonal and communication skills to manage and interact with stakeholders of various levels
- Able to manage and execute events smoothly
- Able to execute and follow-up on tasks in a timely manner
- Good verbal and written communication skills
- Able to independently undertake administrative duties to support the department's work
- Meticulous in checking and processing invoices and documents
- Proficient in Microsoft Office tolls for collation, tabulation and data analysis purposes
- Working effectively within STB to achieve results
- Working effectively with internal and external stakeholders
- Serving with heart, commitment, and purpose