Operations Executive

1 day ago


Singapore WTS TRAVEL & TOURS PTE LTD Full time

Are you passionate about the world of travel and ready to join us on an exciting journey? We are in search for an enthusiastic Operations Executive to join our Tour Division with focus on our Overseas Tour. This position offers an exciting opportunity to grow within rapidly expanding travel organization and as a key player in our team, you will be responsible for ensuring seamless travel operations maintaining strong relationships with our business counterparts and delivering exceptional service to our valued clients.

Your responsibilities will include but not limited to:

- Handle travel operations, including reservations of tours & hotels, air ticketing, travel coordination, and counter support.
- Collaborate effectively with team members to ensure smooth operations and attend to staff requirements.
- Ensure all work is executed correctly and in a timely manner, aligning with the specific requirements of each booking.
- Liaise with airlines, overseas ground tours, and transportation operators for travel arrangements, including costing, quotation, invoicing, and ground handling.
- Manage the smooth operations of all groups by booking services, issuing vouchers, managing event orders and invoicing clients.
- Respond to and follow up on counter enquiries making sure all deadlines are met promptly.
- Demonstrate excellent problem-solving skills and effective time management.

To succeed in this role, you should possess the following qualifications and skills:

- Minimum a full GCE “O” level certificate, Higher Nitec, Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management or equivalent.
- Capability to work both independently and collaboratively in a fast-paced environment
- Highly organized with the capability to multitask and meet deadlines through excellent time management.
- Strong communication skills, proactive attitude and a team player mindset.
- Proficiency in MS Office is required.

Let's drive excellence together



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