Tour Operations Admin Executive
4 days ago
**Main Responsibilities**:
- Operations responsibilities cover our businesses in travel services for:
Air ticketing, customized travel, package tour, cruises, corporate group, golf tour, gift voucher, travel insurance
- Operations work include make and process new booking, check booking confirmation details, update name list, rooming list and group listing, booking status follow-up, monitor booking payment deadlines, prepare exchange order, service voucher, travel documents and pre-departure information, compile final itinerary, do booking reconfirmation and operations documents filing
- Make payment online for flight ticket, insurance policy, travel booking in supplier portal
- Assist the MD for golf tour and group travel quotation typing, issue pro-forma invoice for new sales, update customer booking status and follow up on customer balance payment
- Monitor and make photocopy of tour flyer to replenish flyer inside office brochure racks
- Open letter box, write payment voucher for printed exchange order
- Update the changes in tour itinerary and tour flyer of existing tour packages and golf packages
- Backup in customer service, attend to customer while sales team is not available
- Assist the managing director in marketing work, website work and ad-hoc task as and when needed
**Experience & Skills:
- Relevant work experience in Singapore’s licensed travel companies
- Fundamental outbound travel and customized travel knowledge
- Advanced knowledge in MS Word, MS Excel, MS Outlook & MS PowerPoint Knowledge in GDS Amadeus and Athena system is most preferred
**Desired Attributes**:
- Very careful, accurate and meticulous in details
- Positive attitude, systematic and organized person
- Good attendance and punctuality for work Ability to work in fast-paced office environment
**Office Working Hours**:
Monday to Friday : from 9:45am to 6:45pm
Saturday : from 9:30am to 3:00pm with Alternate Saturday Off
**Monthly Salary**:
Entry Salary : S$ 2,500 - S$ 3,000
Confirmation Salary : Commensurate with performance
**Some of the Benefits**:
Staff’s price travel, familiarization trip, group tour leading and industrial training
**Career Opportunities**:
Join our organization and embark on a rewarding career journey with opportunities to climb the corporate ladder : Operations Assistant Manager
: Operations Manager
: Director of Operations
: Successor of the owner
**Why Join Us?**
- Work-life balance priority
**No use of your personal phone number for work
**No carrying office laptop home after work
**No disturbance during your leave and off days
- Politic-free working environment
- Performance-driven compensation
- Recognition and appreciation
- Contribution will be appreciated
- Extensive learning opportunity
- Paid leave fam trip opportunity
- Evening function dinner & networking
- One-boss reporting - the MD Non-family business organization
**keen to join our team and build your career with Pinnacle Travel?
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