Presales and Technical Support Manager

5 days ago


Macpherson Road, Singapore Chubb Fire & Security Full time

**Job Summary**:
We are seeking a highly skilled and motivated Presales and Technical Support Manager to join our team. This role is pivotal in ensuring the technical design, specification compliance, and design documentation for our security systems.

**Key Responsibilities**:

- Technical Design and Specification Compliance:

- Develop and oversee the technical design of security systems.
- Ensure all designs meet specified compliance standards and regulations.
- Create and maintain comprehensive design documentation.
- Team Leadership and Enablement:

- Lead and mentor the technical support team, fostering a culture of continuous improvement and technical excellence.
- Provide technical enablement and training to team members to enhance their skills and knowledge.
- Coordinate with the Digital Services and Diagnostics Center to ensure alignment with organizational goals.
- Presales Support:

- Collaborate with the sales team to provide technical expertise during the presales phase.
- Assist in the preparation of technical proposals and presentations for potential clients.
- Conduct technical demonstrations and answer client queries to support the sales process.
- Project Phase Handover:

- Facilitate the smooth transition from the sales phase to the project phase.
- Ensure all technical requirements and specifications are clearly communicated to the project team.
- Provide ongoing technical support and guidance throughout the project lifecycle.

**Qualifications**:

- Bachelor's degree in Engineering, Computer Science, or a related field.
- Minimum of 5 years of experience in technical support, presales, project management or a related role.
- Excellent communication and interpersonal skills.
- In-depth knowledge of security systems and technical design principles.
Ability to work collaboratively with cross-functional teams.

**Additional Information**

**About Us, Our Culture & What We Can Offer You**

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

BR-CB



  • MacPherson, Singapore SEARCH INDEX PTE LTD Full time

    Technical Support / Maintenance Exp - Equipment / Machinery Exp - Team Lead / Supervisory Exp Job Scope: - To lead and supervise the works carried out by the Maintenance Team - To plan the duty rosters for the Team - To plan and schedule Preventive Maintenance (PM), Corrective Maintenance (CM), fault attendance, fault diagnosis tests, trouble-shooting,...

  • Technical Engineer

    2 weeks ago


    MacPherson, Singapore HENDERSON TECHNOLOGIES PTE. LTD. Full time $90,000 - $120,000 per year

    Manage and oversee the technical aspects of security system projects, specifically CCTV systems. Lead and supervise a team of technicians and engineers in the installation, maintenance, and troubleshooting of CCTV systems. Collaborate with clients to understand their security requirements and provide customized solutions. Conduct site surveys and...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Purpose** To provide first and second-level support on faults and technical inquiries, 7 days by 24 hours, to the company’s business and wholesale customers. **Responsibilities** - Deliver helpdesk support for Mobile, TV, Cloud Computing, Fixed Voice, Data, Internet and Global Managed services to business and wholesale customers - Proactively work...


  • Anson Road, Singapore Flintex Consulting Pte Ltd Full time

    **Job Purpose** To provide first and second level support on faults and technical enquiries, 7 days by 24 hours, to StarHub business and wholesale customers for StarHub diverse suite of products and services with excellent knowledge in products, processes and systems. **Responsibilities** - Deliver helpdesk support for Mobile, TV, Cloud Computing, Fixed...

  • it support

    23 hours ago


    Macpherson, Singapore Collectius CMS (S) Pte Ltd Full time $40,000 - $80,000 per year

    About the role Collectius CMS (S) Pte Ltd is seeking an enthusiastic IT Support Specialist to join our team in Singapore. In this full-time role, you will be responsible for providing technical support and ensuring the smooth operation of our information technology systems and infrastructure. If you are passionate about problem-solving and delivering...

  • IT Manager

    1 week ago


    Macpherson Road, Singapore Chubb Fire & Security Full time

    **Goals and Objectives**: - You will be part of the Chubb leadership team reporting to the local Managing Director and Regional IT head in Hong Kong. - You will partner local business unit heads, providing digital input on business initiatives and drive changes. - Interact between business “end users”, Global and Regional IT colleagues in the UK and HK...


  • MacPherson, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Accounting & Secretarial Service Provider - Position Title**:IT Support Executive (Server Support)**: - Working Location: East - Macpherson - Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm - Salary Package**:Up to SGD 3500 + AWS + Project Incentive**: - Duration: Permanent **Key Responsibilities** - Provide technical...


  • MacPherson, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Accounting & Secretarial Service Provider - Position Title**:IT Support Executive (Server Setup/User Support)**: - Working Location: East - Macpherson - Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm - Salary Package**:Up to SGD 3500 + AWS + Project Incentive**: - Duration: Permanent **Key Responsibilities** - Provide...

  • IT Helpdesk Manager

    1 week ago


    MacPherson, Singapore Huang He Consultancy Pte Ltd Full time

    **IT Helpdesk Manager** We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

  • IT Helpdesk Manager

    2 weeks ago


    MacPherson, Singapore Huang He Consultancy Pte Ltd Full time

    **IT Helpdesk Manager** We are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...