IT Manager

**Goals and Objectives**:

- You will be part of the Chubb leadership team reporting to the local Managing Director and Regional IT head in Hong Kong.
- You will partner local business unit heads, providing digital input on business initiatives and drive changes.
- Interact between business “end users”, Global and Regional IT colleagues in the UK and HK and IT vendors to resolve incidents and deliver on requests/projects.
- Support local network and server infrastructure as appropriate, working with support vendors where implementations and troubleshooting is required.
- Manage local IT projects from inception to completion.
- Coordinate and participate in the execution of global or regional IT projects and initiatives.
- Manage the local IT staff to provide End User Computing (EUC) support. Provide full in-person EUC support to users where required.
- Produce Standard Work as required, both for internal use and for use by third parties
- Responsible for local IT Cost management/reporting and budgeting/financial planning process
- Ensure IT compliance in line with Company Policies & legislation, including audit support.
- Comply with Chubb Environmental Health and Safety procedures, and Ethics program.
- Work with stakeholders to protect business data where necessary
- Be part of the local data protection committee

**Qualifications/ Experience/ Knowledge**:

- Experience in running and completing IT projects.
- Experience in managing a team
- Broad general knowledge of enterprise IT concepts
- Network (Cisco switch, routers, APs, PA firewall, DMZ)
- Windows Servers / SQL database
- Azure cloud hosting
- AD / M365
- ERP system
- Microsoft Power Platform
- Experienced in managing support partners in a highly outsourced environment.
- Proven detailed IT technical experience/specialization.
- Must be fluent in English, both in spoken

**Additional Information**

**About Us, Our Culture & What We Can Offer You**

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

BR-CB