Technical Support Analyst

**Job Purpose** To provide first and second level support on faults and technical enquiries, 7 days by 24 hours, to StarHub business and wholesale customers for StarHub diverse suite of products and services with excellent knowledge in products, processes and systems. **Responsibilities** - Deliver helpdesk support for Mobile, TV, Cloud Computing, Fixed...

JD - End User Computing / AV Support Analyst **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

**General**: - Critical incident handling and escalation response. - New report and rules creation/configuration. - Integrate SIEM with new devices or event sources. - Troubleshoot and resolve the SIEM integration issues. - Provide feedback for device management practices and engineering requirements. - Cross-verify incident details that are recorded by...

Diploma / Degree in Computer Science / Computer Engineering - Minimum 2 years of relevant working experience preferably in telco/service industry - Good understanding of TCPIP, Telephony, Internet, Windows and LAN/WAN technologies - Excellent interpersonal and communication skills - Ability to work on rotational shift roster and weekends / public holidays

Description **Key Responsibilities** - Proactively monitor the environment to detect and implement steps to mitigate cyber-attacks before they occur. - Provides technical expertise regarding security-related concepts to operational teams. - Review, investigate, and respond to real-time alerts within the environment. - Review real-time and historical reports...

**Analyst / Programmer** Full time You will be part of a team that performs system development using Microsoft development suite such as VB and VB.Net. You will have the opportunity to learn Oracle Database and incorporate it into your arsenal of IT skills. You will use your technical skills to manage the daily operation of the company information system...

**Key Roles & Responsibilities**: - Develop system according to audit requirements, rules and regulations. - Liaise with DBA team to gather feedback on database design and provide remedy - Create and document unit test and assist QA team and users to finish QAT and UAT. - Participate in supporting, troubleshooting and resolving issues for existing...

**JD - End User Computing / AV Support Analyst** **Purpose and Scope** **Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate...

**Position Summary You will take ownership and responsibility for the day-to-day order fulfilment tasks and provide excellent service to our customers and channel partners. You are professional always, and capable of thriving under pressure, in a fast paced team environment. At all times, you place our Customers First. **Duties and Responsibilities** -...

**Organization** At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and...

**ESSENTIAL DUTIES AND RESPONSIBILITIES** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned - 25% Serve as liaison between Operations and Finance Attend meetings...

**Roles and Responsibilities**: - Monitoring and managing all installed systems and infrastructure - Perform security remediation - Ensure compliance to Security Policies and Standards - Evaluate the existing systems and provide the technical direction to IT support staff. - Oversee the development of customized software and hardware requirement. - Plan and...

1. Provide card milling and chip embedding technical support and assistance to card manufacturing customers to successfully integrate the Company’s chip products into customers’ card manufacturing process. 2. Work closely with internal product engineering team to classify chip embedding difficulties and identify fixes for customers’ card manufacturing...

**How Will You Make an Impact?** **The Team** You will be part of a team of experienced regional Product Support Specialist each responsible for their own designated products and cross-supporting when required. The team forms an important bridge between our factories across the globe and the local service teams to resolve technical matters. Commercial...

**Objective**: We are looking for a Field Service & Support Engineer to service existing customers, Ensuring of the operational after sales and service business power quality in the area of Asia Pacific, as well as other region for special requests. That includes the tasks of 2nd level technical support, onsite interventions, in house repairs/analysis,...

**Responsibilities** **Primary Responsibilities** - Receiving, handling, uncrating/unboxing large product in preparation for assembly. - Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule. - Accurate Placement of product using specialist measuring equipment - Assembly and fitment of intricate sub...

**Primary Responsibilities** - Receiving, handling, uncrating/unboxing large product in preparation for assembly. - Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule. - Accurate Placement of product using specialist measuring equipment - Assembly and fitment of intricate sub assemblies - Fitment and...

**Role and Responsibilities** - Provide assistance, knowledge and user support in all aspects of IT. - Install standard business desktop/laptop Images to an agreed standard. - Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs. - Provide basic hardware/software...

**Primary Responsibilities** - Receiving, handling, uncrating/unboxing large product in preparation for assembly. - Assembly of customer’s finished product at customer premises on time to contractual lead times and schedule. - Accurate Placement of product using specialist measuring equipment - Assembly and fitment of intricate sub assemblies - Fitment and...

**Requirements**: - Will work along with the support Lead, take up support tickets assigned, probe the issue and give possible resolution within the specified Turn Around Time. - Freshers also welcome to apply. - Must perform technical troubleshooting on company’s products implemented at customer site by taking a remote session (or) by coordinating with...