Customer Service Operations Executive

2 weeks ago


Central Business District, Singapore Career Edge Asia Pte Ltd Full time

$3500 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location: CBD

**Responsibilities**
- Be the first touchpoint for our customers managing their queries with professionalism and empathy
- Provide accurate and timely information on our services
- Keep records of customer interactions, transactions, feedback, or complaints
- Provide guidance to our customers in setting up their accounts and booking our services
- Liaise with internal staff for allocation of cases
- Identify improvements for customer experience
- Maintain customer service quality by establishing and enforcing service standards

**Requirements**:

- Minimum Degree/Diploma in relevant fields
- Minimum 2 years of relevant experience.
- Proficient in Microsoft offices and computer skills
- Excellent communication, interpersonal, and customer service skills.

**Please connect us via LinkedIn as follows for efficient messaging**:
**Do Join us at TELEGRAM by searching “CAREER EDGE JOB OPPORTUNITIES” to receive fast job alert**

Attn: Jace Tay (Registration No.: R1331152)

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

**More Information**:

- **Salary Offer **$2500-$3500



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