Operations & Customer Service

$3500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Be the first touchpoint for our customers managing their queries with professionalism and empathy - Provide accurate and timely information on our services - Keep records of customer interactions, transactions, feedback, or complaints - Provide...

**1. **Job Title**: Digital Assets Operations Executive (Crypto Exchange) **2. **Company Introduction**: In 2020, Uniweb Group Singapore acquired JUBI, and in March of the same year, Jubi obtained the exemption of operation rights from the Monetary Authority of Singapore. We offer the best service while complying with Singapore’s regulations at the same...

$3500 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - work closely with vendors on a regular basis to fulfil and complete card production activities for cards (including daily exchange of reports), and highlight any issues that may arise for possible pre-emptive action by the team - assist the...

$3K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Handling customers’ enquiry & requirements - Servicing existing customers’ accounts - Developing new accounts - Placing & managing orders - Performing pricing - Inventory Management - Maintenance of customers’ database & updates - Preparing...

**業務内容** - Duties and responsibilities: - Japanese knowledge is essential as large customers are Japanese. - Identify and tackle the issues and customers’ needs within the time limit to achieve high satisfaction. - Establish sustainable relationships and trust with customers through good communication. Handle customer complaints, provide...

**What is it about in one line?** Making sure that customer needs are met while maintaining a high level of professionalism in managing customer engagement. **Sounds interesting? Here’s more about us** YouTrip is a Southeast Asian neobank offering the region’s first and leading multi-currency wallet. As a regional financial technology startup, it is...

**What is it about in one line?** You will be performing fraud reviews to continually safeguard YouTrip’s reputation and customer’s funds. **Sounds interesting? Here’s more about us** Our culture is entrepreneurial, open & inclusive, and teamwork oriented. We are looking for talents with the aspiration to thrive in a rapidly growing business in the...

$3200 + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Responsible for coordinating all import and export shipments based on allocation - Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air) - Ensure daily customers’ enquiries are attended to and not limited...

**Call Centre / Customer Service / Hospitality Exp**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekends** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal...

Call Centre Exp - Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekend **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on...