Regional Commercial Director, Seao

2 weeks ago

Singapore Vacheron Constantin Full time

Reference Code: 90329**Regional Commercial Director, SEAO**:

- Singapore, 01, SG- PermanentAs a House of Connoisseurs in Fine Watchmaking, Vacheron Constantin has, at no time in its 267-year history, ever stopped creating, enhancing, and reinventing itself. This manufacture reveals each timepiece with a technical signature and distinctive look.

Throughout the Maison’s universe, our collaborators from different horizons share with passion a common objective: to reach the perfection we are proud of and known for. At Vacheron Constantin we believe that our employees are unique, and every moment of our career path is part of an exceptional employee experience. Our goal is to always put people’s achievements first, by ensuring employability, opportunities, and transparency.

Discover new challenges and be part of this adventure where the spirit of excellence, belonging, exploration, and fulfillment drive us.

**Be One Of Not Many**

Should you be attracted by contributing to raising the desirability of the Maison and driving cohesiveness of Maison strategy and marketing activities, and benefit from at least 10 years’ experience in this field, this opportunity might just fit with your aspirations

**YOU WILL BE SUCCESSFUL BY**:
**Working in close cooperation with the Managing Director (MD), the Commercial Director supervises the Retail strategy and controls its implementation **and the realization of the objectives outlined in the Strategic Plan (5-Year Plan) for existing and new retail projects (CARs and profitability analysis).**

In coordination with the Marketing & Communications Manager, he/she, ensures long-term strategic and financial objectives are achieved.

Thailand, Philippines, Vietnam and Indonesia Commercial Manager, Singapore and Malaysia Boutiques managers, Regional Trainer, Business Development Manager and Business Operations report to the position holder.

As such, he/she works with HQ Sales, Retail and Training teams.

The Commercial Director is a member of the South East Asia and Oceania Management Committee.

**Leading Retail**
- Manage the sales, teams, performance and operations of the retail network: 6 boutiques (4 internal and 2 external)
- Drive the achievement of annual sales target by delivering sell-out and stock management targets and ensuring merchandising guidelines are properly implemented, including proactive management of scarcity and stock allocation to end clients and partners to elevate client experience and build long term brand success
- Ensure Boutiques’ utmost client experience as per brand guidelines and in line with industry’s highest standards (implementation, team leadership, staff training, monitoring, mystery shopping etc.)
- Manage retail performance with boutique managers, thanks to robust formulation, monitoring, analysis and reporting of performance indicators build with business development manager and operations teams
- Ensure qualitative After Sales execution in order to guarantee excellent customer service standard
- Coordinate with Marketing to build brand equity through retail and drive sales opportunities
- By working closely with the Boutique managers and Client Management team, initiate activities to acquire new clients, develop local clientele and nurture existing clientele to develop brand loyalty
- Ensure that boutique staff is properly using customer database: thorough client data recording and sales information to guarantee follow-up activities, maximise sales opportunities and build loyalty (return clients), in full compliance with data protection regulation and Group guidelines
- Act as a brand ambassador during brand / Boutique events and meetings

**Developing your team**
- Build high performing teams: Attract people with a winning attitude to succeed; develop and drive individual and team performance through an open feedback culture. Responsible for identifying top and rising talents and developing them in collaboration with HR and HQ.
- Provide leadership and direction for the teams ensuring they have clarity and are enabled to successfully drive and support the overall company direction.
- Set individual objectives and KPI’s, provide guidance and conduct regular appraisals of team members, ensuring the proper development of personnel and supporting the growth of talents

**Managing Specialist Retail**
- Elevate our external operations to the same level of our internal boutiques
- Drive the achievement of annual sales target by delivering the expected sell-in, sell-out, stock management
- Support retailers to realise their full sell-out potential: annual action plan, merchandising, special allocations, training, incentives
- Drive the analysis of stock, sell-in and sell-out to create proper sales forecasting (weekly, monthly, quarterly and annually) and adequate action plans, support local and HQ management with performance reports and insights
- Monitor and stay informed on actions and plans of the competition
- Ensure highest

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