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Customer Service Administrative Assistant

2 weeks ago

Downtown Core, Singapore TRUE HARMONY Full time

We are seeking a passionate and dedicated individual to fill the role of **Customer Service Receptionist cum Administrative Assistant** in our beauty salon. As a vital member of our team, you'll play a crucial role in ensuring smooth daily operations and providing exceptional service to our valued customers.

**Job Scope**:

- Manage customer appointments with precision and care, ensuring their needs are met promptly and efficiently.
- Attending to customers as and when needed, with attention to detail and a friendly attitude.
- Support managers and beauticians in maintaining a seamless workflow within the salon, lending a hand where needed.
- Perform various administrative tasks and ensure daily operation efficiency.
- Flexibility in Overtime work on some days.
- Able to commit long term. Salary adjustments can be negotiated based on performance and length of stay.

**Working Hours**:

- Tuesday to Friday: 11:30 am - 9:30 pm
- Saturday, Sunday, and Public Holidays: 10:00 am - 7:00 pm

**Perks**:

- 14 days of annual leave with reimbursements for public holiday shifts worked.
- Opportunities for growth and development within a supportive team environment.
- Competitive commission structure
- Employee Health Insurance

**Salary**:

- Fixed salary of SGD $1800
- Additional commissions

**Qualities We're Seeking**:

- Driven and committed to delivering high-quality service to our customers.
- A team player who thrives in a collaborative environment.
- Willingness to work overtime when necessary with a positive attitude and keen attention to detail.
- Highly self-motivated and goal-oriented.
- Proficiency in English and Chinese (not a strong requirement but advantageous).
- Excellent communication skills suited for a fast-paced setting.
- Basic skills in Excel, but not mandatory.

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 per month

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person