
Customer Service Assistant
6 days ago
**Job Descriptions**:
- Attend to daily walk-in customers at service centre.
- Receive watches and other products from customers, record details accurately, and create service orders in the system.
- Respond promptly to customer enquiries and provide accurate service information to customers.
- Identify and resolve customer issues and complaints promptly and effectively.
- Processes all service job invoices timely and meticulously.
- Provide all other services support to other division within the business group.
- Collaborate closely with fellow team members and stakeholders for all work-related matters.
**Requirements**:
- Min GCE ‘N’/ ‘O’ level with at least 3 years of relevant experience in a service centre environment
- Detail-oriented and able to handle administrative tasks with accuracy.
- Calm and professional under pressure; able to handle sensitive or upset customers.
- Pleasant personality with good interpersonal communication skills
- Mature and customer oriented.
- Team player with positive service mind-set
**Job Types**: Full-time, Contract
Pay: $2,500.00 - $2,800.00 per month
**Benefits**:
- Dental insurance
- Employee discount
- Health insurance
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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