
Digital Engagement
2 weeks ago
**Responsibilities**:
Digital Banking Business/Performance Management.
- Develop Insights from multiple dashboards and MIS to identify business opportunities among different micro-segments of clients.
- Collaborate with data analytics and tech teams to develop and optimize dashboard and MIS.
- Ensure timely delivery all digital banking business reports, and statistics to management team and other stakeholders.
- Work with regional and in-country digital channel leads to design and drive initiatives based on data to drive digital adoption and business.
- Track performance of individual program, conduct optimization and seek for improvement area.
**Digital Engagement/Customer Experience**
- Identify and manage data instrumentation, curation and visualization needs to track customer behavior and channel performance
- Design and execute experiments (for e.g. A/B testing) to test effectiveness of UI/UX
- Perform continuous review of customer feedback, identifying areas of improvement
- Drive enhancements in functionality and usability to improve UI/UX experience and digital engagement, including drafting requirement specifications and performing UAT.
- Drive enhancements in functionality and usability for digital engagement, servicing, and continuous UI/UX improvements (including drafting requirement specifications and testing)
- University Degree or equivalent, preferably with digital marketing background and at least 5 years of experience
- Experience with clickstream analytics (Adobe Analytics, Matomo, Google Analytics etc.)
- Experience in designing/ executing initiatives to drive digital adoption.
- Experience in driving marketing and customer communication program will be a plus.
- Experience conversational technologies will be a plus.
- Excellent stakeholder management, presentation, collaboration and communication skills.
- Excellent interpersonal, communication and teamwork skills.
- Self-motivated with attention to details, strong analytical and organizational skills.
- Should be able to adapt to new technologies proactively and have the motivation to keep their skills and industry knowledge up to date.
**Preferred Requirements**:
- Previous web/mobile/internet banking or digital banking.
- End to End Product Management/Business Management
- E-commerce
- PowerPoint Presentations
- Stakeholder Management
- Data Analytica tools
- Coo Support Function
- Commercialization
-
Digital Engagement Manager
2 weeks ago
Singapore Citi Full time**IPB - Digital Engagement Manager Lead** As part of a dynamic business serving the Affluent Offshore customers based in Asia Pacific and beyond, we are looking for a Digital Engagement Manager to join our world-class team. At Citi, we have a drive to help clients move from their aspirations to achievement that has defined our values for over 200 years....
-
Engagement & Loyalty Specialist
6 days ago
Singapore Newfold Digital Full timeAs the Engagement & Loyalty Specialist, you are responsible for implementing and optimising engagement, retention, and loyalty marketing campaigns/projects across the various brands of Newfold Digital. Your objective is to increase ABPU, upsell/cross-sell revenue, customer lifetime value, and customer tenure.- Implement and execute engagement, retention, and...
-
Digital Engagement Analysts
2 weeks ago
Singapore Citi Full timeThe Digital Engagement team is responsible for driving Citi’s key digital metrics such as mobile banking adoptions, digital usage and digital onboarding processes. Roles and responsibilities - Work with team to drive and support Singapore teams to deliver ambitious digital growth with some examples as below: mobile banking adoptions, digital usage,...
-
digital engagement executive
4 weeks ago
Singapore INTER RELIGIOUS ORGANISATION Full timeFounded in March 1949, the Inter-Religious Organisation, Singapore (IRO) was established to preserve, protect, and promote multi-religious harmony in Singapore. As a registered society and charity, IRO brings together representatives from 10 different religions, fostering mutual respect and understanding. Our mission is to create a supportive and inclusive...
-
Digital Engagement Executive
1 day ago
Singapore beBeeDigital Full time $80,000 - $120,000Job Description:The Digital Engagement Manager will drive the centralization of digital initiatives to streamline projects, minimize duplication of work and promote best practices.Key ResponsibilitiesCoordinate communication between teams to share marketing best practices.Streamline the localization process for all digital projects.Bridge the gap between...
-
Digital Customer Engagement Lead
2 weeks ago
Singapore Johnson & Johnson Full timeAs the Digital Customer Engagement Lead you will drive digital transformation through development & execution of digital customer engagement strategy and models for the AP region. These include efforts that span across omnichannel, go to market strategy for new customer segment and patient engagement. **Focus Areas** - Lead the ongoing digital...
-
Digital Consultant
2 weeks ago
Singapore WPH DIGITAL PTE. LTD. Full time**Job Duties** - Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed. - Provide Solution Consulting to Customers and give intelligent response. - Responsible for the satisfaction and growth of accounts, and able to identify opportunities for...
-
Manager (Digital Engagement Strategist)
1 week ago
Singapore MINDEF Full time**What the role is** - You develop strategies, trial and implement initiatives that help MINDEF/SAF effectively engage the public and key stakeholder groups in the digital space. **What you will be working on** - On this, you plan, analyse, and manage social media content calendars and drive initiatives to curate and enhance content. You also produce...
-
Digital Marketing
2 days ago
Singapore SIMPLY DREAMS PTE. LTD. Full timeAre you a digital marketing dynamo with a knack for creating buzz? We're on the hunt for a Digital Marketing & Engagement Executive to join our eco-friendly premium Beddings & Mattresses startup! You'll be the driving force behind our online marketing efforts, creating stunning visuals, crafting captivating social media posts, and engaging with our amazing...
-
Assistant Director
5 days ago
Singapore Smart Nation and Digital Government Office Full time**What the role is** - We are looking for individuals interested in driving our engagements and managing our communications with our key stakeholders in the public and private sectors. These stakeholders include citizens and businesses, and the public service. **What you will be working on** - You will report to a Deputy Director. Specific job...