Reefer Desk Manager

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

**Summary**:
As the Reefer Desk Manager, you will assist the Head of Reefer Asia Pacific to oversees daily operations for Global Accounts. You will also manage Reefer Import into Asia requests and supervise SpotOn Trade Manager.

With the great opportunity, you will manage a team and will execute commercial activities for the Asia Region and have the exposure to work with reputable international brands (direct shippers as well as freight-forwarders). This role has an interesting, combined function of “hunting” and “farming” to maximize revenue.

**Main Responsibilities**:
Global Account

Manage and monitor the commercial performances of assigned Reefer accounts.

Manage and support one Key Account Manager

To develop, lead, and manage key account negotiations, as well as ensuring the company meets revenue quotas on a global scale.

Set up the commercial and pricing policy in agreement with the lines, business development plan and strategies in compliance with the Group policy.

Prepare visit reports / market studies and perform other tasks as required by Management.

Focus on customer relationship development, establishment, and improvement

Coordinate with operations and Cargo Flow Teams as well as other internal department to ensure the best operational service to customers

Identify and actively reach out to new customers / market to promote our services

Import Manager

Manage and oversee Reefer import into Asia

Support and implement improvements in relation to the quality and productivity of operations

Address and resolve Import shipments issues

Be able to analyze and evaluate dynamics import market in Asia

Support Import Sales objectives to achieve the budget

SpotOn Supervisor

Monitor and analyze SpotOn performance and loading factor prepared by HO and take necessary actions

Monitor and analyze STM weekly performance

Monitor weekly reports created by STN and ensure STM manages other tasks as required by Management

Maintain effective relationships with stakeholders, agencies and HO

Be STM back up

**Minimum Requirements**:
Degree or above, discipline in maritime studies, logistic & supply chain are preferable

Minimum 5 years shipping experience, preferably in commercial roles for the ocean-freight services.

Possesses strong leadership, negotiation, and communication skills with a strong sense of customer orientation

Fluent in English (written, oral communication and negotiation skill), additional language capability is preferable

Reporting capability using various software (Excel, internal tools)

Strong in planning and communication

Sense of anticipation, teamwork and pro-activity

**This role is currently opened for local employment only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Salary package (local) & job title shall commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

Come along on CMA CGM’s adventure