Director, Organisational Excellence

Education is at the heart of the Hwa Chong experience. The Institution is seeking high achieving individuals who are excited about education to join our team. We are looking for individuals with passion, purpose and drive. If you thrive on working in an innovative and dynamic environment, we would love to hear from you.

**If you thrive on working in a dynamic and innovative environment, please submit your detailed CV, supporting documents and expected remuneration to**

**The Recruitment Officer**
**Hwa Chong Institution**
**661 Bukit Timah Road S 269734**

**Director, Organisational Excellence**

The Director of Organisational Excellence is responsible for developing and implementing strategies to enhance overall organisational performance and foster a culture of innovation and excellence. This role focuses on assessing, analysing, and recommending improvements across the school's operations, working in close collaboration with the school leadership and executive team to align initiatives with the school's strategic goals.

**Duties & Responsibilities**:
**1. Strategic Planning and Implementation**:
Leverage upon research and worldwide scans to develop and execute an organisational excellence strategy aligned with the school's vision and goals

Identify areas for improvement and implement initiatives to enhance efficiency and effectiveness

**2. Strategic Performance Assessment**:
Develop methodologies to assess overall organisational excellence, for aspects of schools focus

Design a framework for gathering and analysing data from various school functions

Create metrics that reflect progress in key areas, aligned with school priorities

Synthesise data to provide insights into the school's performance in organisational excellence

Present strategic reports with data-driven recommendations to senior leadership, with insights that inform strategic decision-making and resource allocation

**3. Process Enhancement**:
Conduct internal and external benchmarking to identify best practices for reference

Identify and evaluate key processes impacting organisational excellence

Recommend innovative approaches to enhance overall effectiveness

Facilitate cross-functional collaboration to address school-wide process challenges

Develop metrics to measure impact of process improvements that will feedback to performance assessment of organisational excellence

**4. Foster a Culture of Innovation**:
Develop strategies to embed innovation in the school's culture and practices

Identify opportunities for innovative approaches to enhance organisational excellence

**5. Change Leadership**:
Advise school leadership on the school's readiness for organisational changes, the potential barriers, and approaches to overcome them

Support school leadership in developing change communication strategies

Gather ongoing feedback during change implementation, informing continuous improvements

**6. Resource Optimisation**:
Analyse and recommend strategies for optimisation of human, financial and physical resources required to support organizational excellence initiatives

Collaborate with the Finance department to analyse the financial impact of excellence initiatives

**Requirements**:
**1. Education and Professional Qualifications**:
Bachelors degree in Business Administration, Organisational Development, Education Management, or a related field

Minimum of 8-10 years of experience in leading organisational excellence, change management, or related roles, preferably with experience in the education sector

Professional certifications in relevant areas such as Lean Six Sigma, Project Management, data analysis would be advantageous

**2. Knowledge and Personal Attributes**:
A creative thinker and problem solver

Exceptional strategic thinking and planning capabilities

Proven ability to lead and influence across all organizational levels

Expertise in driving change and fostering innovation

Strong work ethic and personal integrity

Ability to handle confidential information with integrity and discretion

Excellent communication (spoken and written) and interpersonal skills necessary to build rapport and collaborate effectively with various stakeholders

Collaborative team player with excellent interpersonal skills

Resilient and able to navigate a complex operating structure

Commitment to research and continuous learning