Customer Service Officer

4 days ago


Tiong Bahru, Singapore V'Spice PTE. LTD. Full time

**Key Responsibilities**:

- Handle night orders from customers and retail channels in the system (e.g., Zolo)
- Print and prepare picking notes as per SOP
- Check and verify stock quantities, CL numbers, and sign off pick notes
- Consolidate and organize dry stock for order processing
- Physically check and release stock to drivers, ensuring it matches invoices
- Oversee loading of home delivery and customer stock to vehicles
- Maintain cleanliness and housekeeping before shift ends
- Drive forklift and reach truck if needed (SOP and safety protocol compliant)
- Support with picking and double-checking of items during busy periods
- Use Navision to manage staging and print invoices

**Job Requirements**:

- Able to commit to night shifts (5:00 PM - 5:00 AM, 6 days/week)
- This role requires **physical handling of goods** (e.g., loading/unloading stock)
- Comfortable working in a warehouse setting and standing for long hours
- Computer literate; experience with Zolo/Navision preferred
- Effective communication skills to work with drivers and team members
- Forklift or reach truck experience is an advantage
- and Mandarin-speaking warehouse staff and drivers
- Strong attention to detail, responsible, and able to work independently

Working hours: 5pm-5am

6 days/week

Pay: From $2,300.00 per month

Schedule:

- Late shift
- Night shift
- Weekend availability

**Experience**:

- Warehouse: 1 year (preferred)

Work Location: In person



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