
Customer Service Consultant
3 days ago
**Job description**
We are looking for a Mandarin Speaking Visa Procurement Consultant with a customer oriented approach. The Visa Procurement Consultant is responsible for providing the client with advice and guidance on how best to obtain the required documentation and how to complete this process smoothly.
**Job Duties**
- Oversee all aspects of the visa service, ensuring that the process runs smoothly.
- Oversee the completion of all relevant visa documents and ensure that they are received within the time limit set by the consulates.
- Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
**KEY SKILLS AND QUALIFICATIONS**
- Functional experience and knowledge of working with documents
- Outstanding problem-solving skills as well as analytical capabilities
- Team spirit, strong organizational, oral and written communication skills
- Flexibility to adapt to an intellectually challenging but rewarding job
- Fluency in English and Mandarin is a must
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)
- Excellent telephone etiquette, strong interpersonal skills with a good command of spoken and written English and Mandarin
You need to be able to start work immediately and have Singapore residency.
**Job Types**: Full-time, Permanent
Pay: $2,800.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Expected Start Date: 15/11/2024
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