Hard Services Coordinator

JLL supports the Whole You, personally and professionally.
Hard Services Coordinator
Work Dynamics - Integrated Facilities Management
**What this job involves**:
Leading on-site operations
Are you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance measures—and ensure that they are always maintained. Likewise, you’ll boost on-site operations by promoting best practices and creating better processes. This job will also entail the question “How do I ensure the safety of my colleagues?” You will do this by promoting adherence to health and safety standards.
Winning our clients’ trust
As the facilities co-ordinator, you’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any facilities-related concerns.
Promoting teamwork across the board
At JLL, we strongly believe that teamwork is the secret behind every successful company. Do you share our thoughts? If so, then you are what we’re looking for. In this role, you will support our people’s growth and development through effective training and coaching sessions. Likewise, you’ll promote a culture that upholds the ‘I am JLL’ core behaviours and fosters teamwork, cooperation and performance excellence. Also part of your job is to ensure that the team is constantly motivated, and that trust and work ethics prevail among members.
**Job Description**:
Coordination of moves, adds, and changes (MAC).
Ensure compliance with health and safety regulations, such as fire safety and workplace ergonomics.
Manage the daily operations of the workplace, including managing facilities, security.
Efficiently track and update FM asset inventories; assist in the storing, disposal, and/or retrieval of FM assets
Responds to work orders and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.
Maintain workplace policies and procedures, such as building access, visitor management, and emergency preparedness.
Ensure that workplace facilities are maintained and cleaned to a high standard, and that workplace equipment is in good working order.
Ensure daily work orders and feedbacks are addressed and attended to.
Supervise and maintain the work schedule of the workplace support team, including receptionist, event co-ordinator, admin co-ordinator and housekeeping staff.
**Sound like you? To apply, you need to be**:
Competent and goal-driven
Do you have four to six years’ experience in a commercial / tenancy-based office facilities environment or other related fields? If so, you will be a perfect fit for the role. Likewise, an experience in managing commercial contracts and budgets may just help you land this job. You’ll also need to be a goal-oriented individual who’s an ace in health and safety requirements, vendor management and facilities technical systems management
Organised and analytical
We’re looking for a self-motivated and quick-thinking facilities co-ordinator who can solve problems using quantitative methods and holistic approaches. Likewise, we’re on the lookout for well-organised leaders who plan tasks in advance and constantly stay ahead of deadlines.
Engaging and professional
A passion for excellence is what makes a great facilities co-ordinator. We’ll need someone who can do more than the bare minimum to meet our clients’ expectations. In this role, you’ll also be working with different kinds of people, so you’ll need to be an expert in handling them professionally. Likewise, you’ll need to effectively manage, train and inspire the team to always do better. You’ll also need to take the time to listen to your people to create better work impact.
Job Requirement
Diploma and at least 3-5 years of Facilities professional experience
Strong Facilities Technical (Mechanical and Electrical) knowledge and experience;
Able to handle manual duties and perform regular facilities inspections;
Pro-active, independent, able to work with mínimal supervision and perform under pressure;
Knowledge and experience in computer systems, including Microsoft Windows and Office operating systems;
Ability to work flexible hours, occasional weekends and evenings.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicat