Senior Manager, PMO Coe

**Senior Manager, PMO CoE**:
**Date**:17 Jul 2025

**Location**: Singapore, Singapore

**Company**:Singtel Group

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The PMO CoE Manager shall assist and support the PMO CoE Director in ensuring the smooth operation of the Service Line Support, Delivery Operations and PMO Shared Services.

**What will you do?**

**Team Management and Mentoring**
- Manage and mentor a team of Service Line Support staff in providing administrative and logistics support for the Service Lines and Practices
- Manage and mentor a team of PMO Professionals in providing project financial, governance, administrative and logistics support for the delivery team

**Managing Service Line Initiatives and Corporate Programme**
- Manage the Service Line initiatives / programmes such as PM Promotion Assessment
- Represent the Service Lines in various Corporate initiatives / programmes such as, Handling of Personal Data, Business Continuity Planning, Risk Assessment, ISO certifications, etc. Responsibilities include coordinating briefings, collecting required data from the delivery teams, verifying the collected data, being the bridge between the Delivery Teams and Corporate departments

**Stakeholder Management**
- Manage internal stakeholders from different organization levels and different regional offices, and also external stakeholders such as vendors and client

**Process and Operation Review**
- Plan, monitor and balance the workload of the team
- Monitor the resource utilization and performance of the team
- Review processes and operations on a regular basis to identify areas for improvement, and provide necessary coaching and guidance
- Foster a culture of continuous improvement, knowledge sharing and professional development within the PMO CoE tea
- Proficient in Microsoft 365, specifically Excel, Excel-Pivot Table, Word, PowerPoint, Outlook, Teams, Sharepoint.
- Experience in working with PowerAutomate and PowerBI will be an added advantage.
- Working experience of at least 10 years in project management.
- Experience in leading a team of more than 5 staff, and is able to efficiently lead, coach and supervise the staff within his/her team.
- Good leadership qualities; able to verbalize the PMO CoE mission to staff and motivate them to always keep high service quality.Able to work in a matrix organization.
- Able to multitask, work under pressure and manage tight deadlines.
- Structured, organized, proactive, independent, self-motivated and strong team player.
- Possesses good interpersonal skills and can communicate well (both written and verbal) with people from different cultures and backgrounds.
- Possesses a strong sense of ownership and tenacity.
- Possesses initiative and disposition with a strong commitment and orientation towards results and high-quality standards

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.