Mba Programme Coordinator

3 days ago

Queenstown, Singapore INSEAD Full time

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organisations. A global perspective and cultural diversity are reflected in all aspects of our research and teaching. With a presence in Europe (France), Asia (Singapore), the Middle East (Abu Dhabi), and North America (San Francisco), INSEAD’s business education and research spans four continents.

Within the MBA Programme Management team, the post holder is responsible for ensuring smooth programme delivery on Academic matters and is directly involved in coordination of tasks/activities with the MBA Class officers. The post holder is also in charge of managing the exit language requirement for students and oversees the Business Foundations Programme for new admits. S/he will liaise closely with the Academic Manager and with the Programme Management teams on both the Europe & Asia campus.

**Main Responsibilities**
- MBA Registrar; In charge of managing all MBA Registrar matters for the alumni and current students. This includes certification, transcripts, diploma issuance as well as verification to recruiters, employers, universities and related requests.
- Exit language requirement; The post holder will manage exit language requirement for incoming and current students including those who have completed the studies but not yet cleared the exit language requirement while working with Admissions colleagues and external language provider.
- MBA Business Foundations programme; Runs and oversees the whole organisation of the programme from the registration and course enrollment to running the logistics for the programme either in person or online for both classes.
- Administrative and logístical assistance to the MBA team and the MBA Academic Manager including, but not limited to, overseeing all presentation logistics for the team and contributing to smooth running of key events (such as MBA Launch weeks, graduations, exams - for example ID badges and amphi nametags preparation for all incoming students, ordering of invigilators for exams, grade distribution post-exams, preparation of diplomas for graduating students, etc).
- Oversees and manage inventory requirement for the team; for example, diploma holders, diploma papers, transcript papers, certification letters, exam booklets, etc.
- Diploma or equivalent
- 2 to 3 years of experience working in a customer service and international environment.
- Fluency in both written and spoken English
- Strong IT skills: Solid Word, Excel and PowerPoint skills are a must; Knowledge of Outlook, web navigation, Peoplesoft, Business Objects, Canvas will be a plus
- Excellent customer service orientation, organizational and planning skills
- Excellent team spirit with the ability to work autonomously
- Meticulous attention to detail

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