Customer Service Helpdesk

**About the Job** This is a role for a International Hedge Fund's SG branch office. **Responsibilities** - Provide first-line technical support to our SG office staff across all departments, ensuring prompt and efficient resolution of hardware, software, and network-related issues - Monitor and manage the helpdesk ticketing system, prioritizing and...

**Location**: Suntec/Raffles, Singapore **Employment Type**: 12-Month Contract **Salary**: Up to SGD $3,000/month (depending on experience) **About the Role** **Key Responsibilities** - Provide first call resolution to users who called into our hotline which is public facing, advising on issues - Handle inbound calls from the public, providing accurate...

**Responsibilities** - Be familiar with company's trading platform and be up-to-date on platform’s campaigns / events; - Follow communication procedures, guidelines and policies; - Manage feedback & provide proper solutions within the service level time limits; ensure proper follow & resolution; - Understand customer’s needs and convert it constructive...

Location: Suntec/Raffles, SingaporeEmployment Type: 12-Month ContractSalary: Up to SGD $3,000/month (depending on experience)About the RoleWe are seeking a dedicated and resilient Customer Service Agent to join our team. This role involves handling inbound and outbound calls, emails, and chatbot responses for a public-facing hotline. The ideal candidate will...

**Responsibilities** - Be familiar with company's trading platform and be up-to-date on platform’s campaigns / events; - Follow communication procedures, guidelines and policies; - Manage feedback & provide proper solutions within the service level time limits; ensure proper follow & resolution; - Understand customer’s needs and convert it constructive...

**Responsibilities** - Be familiar with company's trading platform and be up-to-date on platform’s campaigns / events; - Follow communication procedures, guidelines and policies; - Manage feedback & provide proper solutions within the service level time limits; ensure proper follow & resolution; - Understand customer’s needs and convert it constructive...

**Responsibilities** - Be familiar with company's trading platform and be up-to-date on platform’s campaigns / events; - Follow communication procedures, guidelines and policies; - Manage feedback & provide proper solutions within the service level time limits; ensure proper follow & resolution; - Understand customer’s needs and convert it constructive...

**Position Details**: **Company : U3 Infotech (Payroll)** **Role : Customer Service Specialist** **Position : Contract** **Duration : 6+ Months** **Location : Singapore** **Customer Service Specialist** 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and...

Provide a positive customer experience with fair, friendly, and courteous service. - Handle phone calls for reservations and inquiries. - Greet and direct guest to designated room. - Record orders, serve food and beverages. - Input orders into point-of-sales system. - Provide basic technical support (mic checks, karaoke system checks). - Maintain a safe and...

**Company Profile**: We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by...