Desktop Support Engineer L1

4 days ago


Changi, Singapore OPUS IT SERVICES SDN BHD Full time

**Description**:
2. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner

3. May be required to cover onsite support as and when necessary.

4. Any other administrations where required.

**Requirements**:

- At least 1 year of experience in a service desk environment
- Willing to work on staggered shifts and on Saturdays.
- Certified in ITIL V3 will be an added advantage.
- Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS;
- Possess good communication (written and oral) skills in English language.
- Good telephony skills.
- Good problem solving and interpersonal skills, self-awareness, self-control, and motivated in customer handling.
- Demonstrate initiative and tactfulness and willingness to serve
- Currently residing in Singapore

Able to express oneself clearly

**Job Type**: Contract
Contract length: 12 months

**Salary**: $1,800.00 - $2,600.00 per month

Schedule:

- Monday to Friday
- On call
- Shift system
- Weekend availability

Work Location: In person


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