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Desktop Support Engineer L1

2 weeks ago

Changi, Singapore OPUS IT Services Full time $31,200 per year

**Description**:
2. Escalation, tracking and resolution of all incident/service requests/ problems in a professional and timely Manner
3. May be required to cover onsite support as and when necessary.
4. Any other administrations where required.
**Requirements**:
- At least 1 year of experience in a service desk environment
- Willing to work on staggered shifts and on Saturdays.
- Certified in ITIL V3 will be an added advantage.
- Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS;
- Possess good communication (written and oral) skills in English language.
- Good telephony skills.
- Good problem solving and interpersonal skills, self-awareness, self-control, and motivated in customer handling.
- Demonstrate initiative and tactfulness and willingness to serve
- Currently residing in Singapore
Able to express oneself clearly
**Job Type**: Contract
Contract length: 12 months
**Salary**: $1, $2,600.00 per month
Schedule:
- Monday to Friday
- On call
- Shift system
- Weekend availability
Work Location: In person