IT Support

**Statement Of Purpose _(Overall Purpose of Job)_**

Handle and provide IT duties within the Company.
*

Major Duties & Responsibilities*
(A) Specific:

- Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
- To provide service support and maintenance to HQ & Site Office.
- Maintain and troubleshooting Desktop / Notebook / Server / Network / Printer.
- Perform routine maintenance tasks, which includes update patches, fixed asset tracking and status update.
- Maintain hardware and software inventory records for audit and asset management purposes.
- Protect the organizations value by keeping information confidential.
- Plan, develop and manage procedure for the smooth operations.
- Prepare and update multimedia slideshow or festival E-Card.

(B) General:

- Handle and provide IT support within the Company.
- Manage and support daily operations and ad hoc requests and requirements.
- Others duties as assigned.

(C) Safety:

- Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

**Job Requirements**

(A) Education, Qualifications & Special Training:

- NITEC, Diploma in Information Technology / Computer Science.
- Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills:

- Good working attitude, self-motivated and able to work independently.
- Required skill(s) : Microsoft Outlook, Excel, Word, Power Point.
- In-depth knowledge of hardware and software.
- Ability to quickly establish good working relationships.
- Good communication skills (Verbal and written).

(C) Experience:

- Possess at least 1 year IT helpdesk support experience.
- Maintain and troubleshooting Desktop / Server / Network / Printer.

**Job Types**: Full-time, Permanent

Pay: $2,300.00 - $2,600.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- IT support: 1 year (preferred)
- Software troubleshooting: 1 year (preferred)
- Technical support: 1 year (preferred)
- IT Help desk: 1 year (preferred)

Work Location: In person